New Screening Tool Workflow Roll Out!
We are almost ready to roll out a new Screening Tool workflow from the ACCESS Call Center to Entry to Care (ETC) Clinics! Check out the roll out plan below.
While implementation of the Screening Tool for the ACCESS Call Center was in March, adjustments to how the Call Center is sending referrals to BHRS are changing. ACCESS will now be sending new referrals via Avatar by a new workflow, or widget, created by the Screening Tool Design Team and IT. This new workflow will allow us to capture more detailed data that we have not been able to otherwise, such as the number of the referrals being sent!
As a refresher, The Adult and Youth Screening Tools determine the most appropriate Medi-Cal mental health delivery system (e.g., County Mental Health Plan (MHP) or Medi-Cal Managed Care Plan (MCP)) for members who are not currently receiving mental health services when they contact the MCP or MHP seeking mental health services. To clarify, when we say MCP, this is Health Plan of San Mateo or Kaiser and MHP is us, BHRS! Specialty teams are not using the Screening Tool yet, only ACCESS Call Center.
 Contractor Incentive Plan Office Hours - 7/30
The Contractor Incentive Plan launched on July 1! Caprice will be holding office hours on July 30 from 10-11am. If you haven't received an invite yet, please contact Caprice. There will be Q & A and review of the IP spreadsheet.
There is still time to participate in the plan. Keep in mind, you can complete as many deliverables as you like - there is no requirement. If you are joining the CalAIM trainings (see below) - you can receive payment for that! If you have any specific questions, come to the office hours or reach out to Caprice at cscott1@smcgov.org.
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Feedback Results
Last month we included a feedback survey about this newsletter. Thank you to those who left feedback; it helps us plan content that is relevant and useful. Here's what we heard:
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"Make it relatable to the clinicians providing the care/services"
- -> We aim to do this through more CalAIM Stories content which demonstrates how initiatives and policies impact clients. Check out CalAIM Stories in past newsletters, such as Criteria to Access SMHSs and Medical Necessity (December), No Wrong Door (January) and Justice Involved Initiative (February).
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"I typically don't have the capacity to read these newsletters regularly. I am also unsure how this will pertain to my role moving forward. If I had more context to consider why this is important for me to know, it would make a very impactful difference."
- -> CalAIM Corner is intended to support BHRS staff and contractors who will be working with CalAIM (clinical, admin, billing, fiscal, contracts and QM) as well as anyone who is interested in learning about the Medi-Cal transformation. This monthly newsletter provides updates on CalAIM implementation at BHRS, explores other key CalAIM initiatives and seeks to address how CalAIM will impact clients and staff.
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"Make it more fun!"
Do you agree with this feedback? Please complete this anonymous 5 question survey and help us learn how to best use this newsletter!
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The CalAIM Access/Medical Necessity Training took place on July 18. The next training, Service Codes Training, is August 15! Please note that these trainings are mandatory, but in case you miss a training, they will be posted to LMS the following week.
Have feedback on yesterday's Access/Medical Necessity training? Leave feedback at the link here!
 Attend trainings at the Zoom link here:
Meet CalAIM Project Manager Caprice's Dog, Sheamus! Can you guess his breed? Check back next month to see if you got it right!
Be sure to check out the QM lightbulb which comes out the Friday before the Leadership meeting, which occurs on the third Wednesday of the month.
Please email Caprice Scott, CalAIM Project Manager, at cscott1@smcgov.org for any CalAIM questions.
For questions, feedback or to join this mailing list and receive this newsletter, please email Audrey Davis, BHRS Communication Specialist, at adavis2@smcgov.org.
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