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Business Partner Education

Thank you to the business partners who joined the Retirement and Investment Office’s introductory webinar on TFFR reporting. The session covered key employer responsibilities from identifying eligible employees and reporting salaries to managing retired member employment and preparing for year-end reporting.

TFFR Reporting 101 Presentation

• Handout and Video

Tip: If you only want to revisit a portion of this YouTube video, select "More" to expand the video description, revealing chapters (shortcuts) and the transcript. 

Where can I find more help navigating MyTFFR

After logging in to MyTFFR, select the orange Help button in the lower right-hand corner of your Dashboard to access MyTFFR's Employer Help Center. Alternatively, you can also find “how-to” videos on RIO’s YouTube channel.

Program and MyTFFR resources on RIO's website

TFFR Employer page

• Employer Guide
• MyTFFR Employer Self-Service Handbook
• Accordion (select to expand)
  • Employer Reporting (responsibilities)
  • GASB 68 Information (audit)
  • MyTFFR Resources
    • Getting Started with MyTFFR
      • Business Partner Resources
      • Employer Self-Service Handbook
      • Training Videos 
    • Troubleshooting & Support
      • Enrollment - New or Returning Members, Retiree Return to Work, and Termination
      • File Level Errors and Adjustments - common errors and how to resolve
      • Pay Code Definitions
    • Presentations (Education)

Publications page

• Employer newsletters and updates
• Actuarial reports

Submitting support requests

If you still need help after consulting the available tools, submit a request using the “Contact Us” tile on your MyTFFR Dashboard. Note that during high volume periods, e.g., the 15th of the month when reports are due, it may take several business days for RIO to respond.