MyTFFR Business Partner Resources

North Dakota Retirement and Investment Office sent this bulletin at 03/11/2025 01:42 PM CDT

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MyTFFR Business Partner Resources

What is MyTFFR?

The North Dakota Retirement and Investment Office (RIO) launched MyTFFR Business Partner, a new pension administration system, for the state's Teachers' Fund for Retirement (TFFR) in February 2025. MyTFFR modernized key activities including payroll reporting and contributions accounting. With the launch, TFFR's Business Partners are now required to submit all salary reports and payments through MyTFFR.

Where do I log in?

To access MyTFFR, Business Partners should use the “Employer Login” button located in the upper righthand corner of RIO's website homepage. Business Partners who experience login issues should contact RIO for assistance.

What guidance is available?

To help employers navigate MyTFFR, an employer handbook and training video are available on the TFFR Employer webpage.

Shortcuts to essential info

Enrollment and Reporting

• How to Upload an Enrollment File - pg. 54 of the handbook or view video.

• How to Upload Payroll Files - pg. 125 of the handbook or the view video.

• How to View and Pay an Invoice - pg. 160 of the handbook or view video.

Manual Enrollment and Reporting

• Manually Add a New Enrollment - pg. 75 of the handbook.

• How to Create a Manual Report - pg. 136 of the handbook.

Adding Contacts and Assigning Roles

• Create & Maintain Organization Information - pg. 12 of the handbook

• Appendix 1 – “Access Information for each contact type - contribution reporting, human resources, finance, viewing and web administration” - pg. 181 of the handbook.

Pay Codes

• TFFR Pay Code Definitions - pg. 23 of Employer Reporting Contribution Report

Onboarding Tips

RIO hosted MyTFFR Office Hours, an open forum during which employers could receive onboarding assistance, during the system launch. View a recording of the final session.

Payroll Software Issues

If you encounter payroll software issues while working through tasks, contact your vendor.

• RDA System, 800-338-8984

• Software Unlimited, 800-756-0035

• Tyler Technologies, 888-445-8503

How to receive support from RIO?

Because all reporting and payment activity takes place in MyTFFR, Business Partners in need of support are asked to submit a ticket by selecting the “Contact Us” tile on the MyTFFR Dashboard.

With the launch of MyTFFR, members are responsible for maintaining their account. If you are asked for assistance, direct your employee to the "Member Login" button on RIO's website. On the MyTFFR Member Self-Service Welcome page, they will find login instructions, and information on MyTFFR's Member Help Center and training videos.

North Dakota Retirement and Investment Office

1600 E Century Ave, Ste 3 | PO Box 7100 | Bismarck, ND 58507-7100
(701) 328-9885 | (800) 952-2970 | rio@nd.gov

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