Results WA - Summer '23 Report Out

Performance Management

• Developed and increased the number of metrics on the website with work started in June

• Continue to develop 25 additional metrics that will be added in July  

• Hosted three Public Performance Review meetings with Governor Inslee to share the progress and challenges and hear from those impacted by or involved in the work:
  • April – Achieving Clean Energy Goals by Decarbonizing Transportation
  • May – Small Business Sector Growth and Supplier Diversity
  • June – Improving Traffic Safety

• Planning is underway for two more Public Performance Review meetings with Governor Inslee
  • July – Outdoor Youth Learning Opportunities and Benefits
  • September – Transportation – Electrification of Ferries and Infrastructure

• Finalized the business requirements for 'Enterprise Results Information System (ERIS)'. The new system will eventually replace the current system, the 'Results Through Performance Management (RPM)’ system.

• Washington State Consolidated Technology Solutions (WaTech) will begin the development of proof of concept in collaboration with Results Washington’s input on the new ERIS system.
  

• Provided leadership and guidance on nine performance audits (PA) underway by the State Auditor’s Office and three more are planned
• Assisted with two management responses and public legislative hearings for SAO PA reports:
  • Washington Medical Commission – Opportunities are Present to Support the Commission’s Continued Efforts to Improve Timelier Licensing and an Efficient Disciplinary Process
    • Response
  • Nursing Care Quality Assurance Commission – Opportunities are Present to Support Efforts by the Commission to Speed Licensing
    • Response

• Continuing to foster SAO performance audits in development and fieldwork
• Working with agencies to update action plans from prior SAO performance audits
• Assisting with review, responses, and preparing for legislative hearings for SAO reports nearing completion:
  • Reducing risk through better IT legacy system management
  • Medicaid managed care rates
• No JLARC preliminary reports anticipated

• Continued strategic planning sessions with:
  • Washington Traffic Safety Commission
  • Washington State Governor’s Office for Regulatory Innovation and Assistance
    
    
    

• Publish a strategy planning 101 guide to provide resources for Washington state agencies to develop strategic plans in alignment with Office of Financial Management guidelines
• Facilitate strategic planning sessions with
  • Office of Corrections Ombuds

Lean and Continuous Improvement

What we accomplished in Q2

What we expect to accomplish in Q3

• Announced the dates for the 12th annual Washington State Government Lean Transformation Conference, held October 17-26, 2023
• “Transforming Ideas into Action” was selected as this year’s theme
• Invited over 1,000 interested parties to submit a presentation for consideration to participate in the conference as a presenter
• Hosted two informational sessions for potential presenters

• Host a second informational session for potential presenters
• Evaluate and score submissions and determine a schedule of events
• Announce the conference keynote and Gov. Inslee’s participation
• Registration open in September.
  
  
  

• Launched hybrid CoP meetings at the Helen Sommers Building
• Hosted three Enterprise-wide Lean and Continuous Improvement Community of Practice meetings to accomplish our objectives under Strategy #3 in our RW strategic plan
  • April – Let’s Game the Data!
  • May – Customer/Focus Group Feedback
  • June – CI Program Design & Evaluation and Access Equity: Business Diversity Management System

• Plan three Enterprise-wide Lean and Continuous Improvement Community of Practice meetings
  • July – Enterprise Performance Management and Transparency: A Winning Combination
  • August – Lean Principles in Performance Management
  • September – Topic: TBD