Results WA - Spring '23 Report Out

Performance Management

What We Accomplished in Q1

What We Expect to Accomplish in Q2

·       Published agency Statewide Data Dashboard in Jan ’23 to provide easy access to public for data points on various topics across agencies dashboards

·       We will update, review, and publish new dashboards quarterly

·       Hosted three Public Performance Review meetings with Governor Inslee to share the progress, challenges and hear from those impacted by and/or are involved in the work, including our first in-person PPRs since Feb 2020:

·       January – Suicide Prevention

·       February – Disparities in High School Graduation Rates and Student Success

·       March – Improving the Availability of a Skilled Workforce

·       Planning is underway for three more Public Performance Review meetings with Governor Inslee:

·       April – Achieving Clean Energy Goals by Decarbonizing Transportation

·       May – Small Business Sector Growth and Supplier Diversity

·       June – Improving Traffic Safety

·       In December ’22, Results Washington signed a Memorandum of Understanding with the Office of Financial Management to manage the ‘Results Through Performance Management’ system

·       Conducted interviews with cabinet agencies currently using RPM to understand how their strategic plans and performance management are linked to the budget process along with their use of RPM system

·       Partnering with Gov’s Office and WaTech to develop data strategy to develop the statewide performance management system

·       Update cabinet agencies on the progress

·       With the intent of creating performance transparency, we published Washington state goal metrics on the Results Washington website, centered on the governor’s five goals

·       We are planning to refine our current metrics and add additional metrics based on stakeholder feedback

·       Provided leadership and guidance on seven performance audits (PA) underway by the State Auditor’s Office and six in planning

·       Assisted with two management responses and public legislative hearings for SAO PA reports:

·       Opportunities to Improve State Information Technology Security 2022

o   Response

·       Washington’s Agricultural Commodity Commissions

o   Response

·       Coordinated review of the Joint Legislative Audit and Review Committee’s (JLARC) preliminary performance audit reports:

·       Review of the Washington Statewide Reentry Council

·       Racial Equity Effects of Restricting In-Person Education During the COVID-19 Pandemic

·       Hybrid Electric Ferries: Design-Build Contracting and Procurement

·       Continuing to foster SAO performance audits in development and fieldwork

·       Assisting with responses and preparing for legislative hearings for SAO reports nearing completion:

·    Nursing Care Quality Assurance Commission administrative processes

·    Washington Medical Commission administrative and disciplinary processes

·       No JLARC preliminary reports anticipated

·       Published cabinet agencies strategic plans on the Results Washington website to share with the public cabinet agencies direction:

o   Published 22 of 24 executive cabinet agency strategic plans

o   Published 26 of 32 small cabinet agency strategic plans

·       Partnering with small agencies in the development of their strategic plans

·       Began offering consultative services with the intent of helping agencies succeed by establishing a clear direction and meeting requirements in RCW 43.88.090. Specializing in strategic plan development, performance metrics development and related process mapping and review

·       Facilitated strategic planning sessions with:

o   Washington Traffic Safety Commission

o   Washington State Governor’s Office for Regulatory Innovation and Assistance

·       Publishing a strategy planning 101 guide for Washington state agencies

Lean and Continuous Improvement

What We Accomplished in Q1

What We Expect to Accomplish in Q2

·       Initial planning underway for the 12^th annual Washington State Government Lean Transformation Conference to be held in October ‘23

·       Announce dates and theme

·       Host an informational session on criteria for presenting at the conference

·       Hosted three virtual Enterprise-wide Lean and Continuous Improvement Community of Practice meetings to accomplish our objectives under Strategy #3 in RW strategic plan:

·       January – Delivering Change

·       February – How Do I Climb Out of Mental Valleys (and Why it Matters to Creativity and Innovation)

·       March – Group Activity: Design Thinking and Human-Centered Design

·       Planning three virtual Enterprise-wide Lean and Continuous Improvement Community of Practice meetings:

·       April – Let’s Game the Data!

·       May – Customer/Focus Group Feedback

·       June – CI Program Design & Evaluation and Access Equity: Business Diversity Management System