CSMS # 55687851 - New AESDirect Navigation in Modernized ACE Portal Tomorrow

U.S. Customs and Border Protection sent this bulletin at 03/29/2023 11:56 AM EDT

Cargo Systems Messaging Service

CSMS # 55687851 - New AESDirect Navigation in Modernized ACE Portal Tomorrow

Beginning March 30, 2023, at 2:00 p.m. ET, launching the AESDirect User Interface (UI) in the Modernized ACE portal is moving to the Account level.

In response to some changes in the Modernized ACE portal, you will now be required to launch the AESDirect UI from the Account menu by selecting “Submit AES Filing.” Navigation guidance is available in the attachment provided.

For questions about the ACE Portal Modernization, contact ACEPortalModHelp@cbp.dhs.gov.

For technical issues, contact the CBP ACE Account Service Desk (ASD) at (866) 530-4172 or ace.support@cbp.dhs.gov. 

For general questions regarding AES, contact the U.S. Census Bureau's Trade Data Collection Branch at 1-800-549-0595 (Option 1) or askaes@census.gov.

Launch AESDirect Navigation in Modernized ACE Guide.pdf

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