Library teams have been having lots of conversations over recent weeks and we've received feedback from customers and some staff about how library services now feel quite different to other services in the local community. We know that our group activities are operating differently to similar activities and events in schools, community centres and other venues, and our customers are telling us this.
Throughout the different stages of the pandemic we have had to adapt and change our approach to respond to the different conditions we have found ourselves in. Sometimes there have been regulations for us to comply with, but more often we have had to make judgements based on risk assessments and guidance.
We now have plans for taking the next steps to help us move closer to ‘business as usual’, so our services feel more like those operating around us in our communities and so we can meet the needs of our customers. This will be a gradual process and will commence over the coming weeks.
Do get in touch with your local contact or ask the next time you are in the library to find out more.
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