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How we're working with hospital colleagues to support the Home First discharge approach
Message from Mark Edwards, LCO chief operating officer
Dear colleagues,
I hope you're all well. I just wanted to update a little on some of the work we've been doing with our colleagues in the hospitals to support better discharge into the community.
We've called it Home First which is a name for a range of things we are doing to support discharge planning and strengthening how the hospitals work with us in the community.
A key part of that approach is called Back to Basics. This has seen LCO staff working alongside wards in the hospital to look at processes and help them rethink discharge - taking strength-based approaches and making sure they are aware of the support and services we and our partners provide. That's so patients aren't kept in hospital when they could be supported to be independent at home with the right level of care.
Following some great work, which has shown the difference these approaches can make with reduced length of stay and reducing days delayed on our wards, the hospitals are now rolling this approach out to relevant bed based areas.
To support that we've produced a range of resources including a new induction animation video about discharge and how to work with the LCO, and an accompanying training booklet. They're aimed at hospital teams but may be useful for our own teams as well. You can view these via the MFT intranet (just click the home first icon from any page) or access the video here [opens in Vimeo] and the booklet here [PDF, 996KB].
Over the coming weeks our work on discharge support will grow and focus on admission avoidance as well. We have a key role to play in this in the community and I'd like to thank all the staff involved for their work so far which is making a real difference.
Mark
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 Thank you for helping make our Community Administration Service feel special on Administrative Professionals Day (Wednesday 26 April). The LCO executives got out and about to meet with teams and personally thank them for their hard work and dedication. They also talked about the new strategy to develop our administration and business support services that was launched that day.
Our Twitter account was in full action too, with many of you sharing your pictures and your messages of thanks, including one from Laura Foster, LCO director of finance, and another two from some of our leaders. If you missed any, then you can find them back on the timeline or by visiting the copies we've posted to our celebration page on the LCO extranet.
Mark Edwards , LCO chief operating officer and Laura reflected on the day, saying: "It was great to see teams coming together showcasing their work and how they support each other and our patients and communities." "The effort made was fantastic, and we could really feel the pride."
New MFT group chief executive visits LCO services
We were delighted to recently welcome Mark Cubbon, the new group chief executive at MFT, to LCO services as part of his induction.
Mark has joined MFT from NHS England - having started his NHS career as a nurse in Manchester and Trafford. He met the executive team at the LCO before heading out to see our Hulme, Moss Side and Rusholme Integrated Neighbourhood Team, the Manchester discharge control room and the Extra Care facilities at Brunswick to get a flavour of some of the work we do across health and social care in the city.
Mark (pictured at Brunswick with LCO chief exec Katy Calvin-Thomas and Zoe Robertson and Kate Kay from our social care team) is keen to visit more parts of the LCO in the coming months. You can follow Mark on Twitter at @MCubbonNHS and also look out for his weekly messages as part of MFT comms.
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Nurses' Day 2023
We've got another special date coming up for everyone to get involved with and it’s Nurses’ Day on Friday 12 May. This annual occasion, now in its 49th year, also marks the birth of nursing pioneer Florence Nightingale. It’s a day to remember and recognise the hugely important role nurses and nursing associates in health and care play in the lives of the people they care for.
Please join us next Friday to say thanks to our incredible army of nurses and nursing associates.
We've got just under 1,300 nurses and nursing associates working within our Manchester communities in both adult and children’s services, and they each play a vital role. The theme of this year’s celebration is the difference nursing makes, and below are just a few ways you can show your support:
Please also keep your eyes out on our Twitter account (@mcrlco) throughout the day! We’ll be posting a few special messages and some of our nursing teams will be joining us to co-host.
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Next steps for stroke prevention, treatment and care in the UK
Tracy Walker, lead Allied Health Professional (AHP) for the north locality, who has a dual role as clinical director for the Greater Manchester Integrated Stroke Network Network, presented at the Westminster Health Forum policy conference: Next steps for stroke prevention, treatment, and care in the UK on Thursday 27 April 2023. The topic of her presentation was quality of life after a stroke, rehabilitation, psychologic support, and integrating community care into stroke services.
Tracy continues to strive for improved rehabilitation standards as well as raising the profile of AHPs. We’re very fortunate to have her knowledge and expertise.
Thank you, Tracy, for all that you do!
An important update in relation to fit testing for FFP3 masks
At the start of the pandemic, a fit-testing team was set up to provide staff with appropriate FFP3 masks. However, the team has returned to their day jobs, so fit testing is now to be provided within our different localities.
Reminder of recent changes within EMIS
On Monday 1 May 2023, there were changes made within EMIS to actualising or outcoming an appointment and the management of DNA (did not attend) and cancelled contacts. This work had been undertaken to standardise how EMIS is used across all our LCO services, ensuring that our processes are streamlined together.
If you missed our recent communication on this, then please take some time to review it now by using this link. The communication includes details of who you can direct questions to and a support guide.
Starting conversations about dying is often not as hard as you might think.
Every year, people around the country use Dying Matters Awareness Week as a moment to encourage all communities to get talking in whatever way, shape or form works for them. In 2023, Dying Matters Awareness Week will take place next week from 8 - 14 May.
This year’s theme is Dying Matters at Work. 57% of employees will have experienced a bereavement in the last five years and yet, fewer than one in five managers feel as comfortable as they could supporting someone they manage with a bereavement. We spend so much of our lives at work – and we shouldn’t have to hide our experiences of death and dying from our colleagues. You can find a wide range of resources on the topic on the Hospice UK website.
Our wonderful LCO Manchester and Trafford Macmillan teams will be doing various activities across the week. Look out for them on social media!
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 Equality, Diversity and Human Rights (EDHR) Week 2023 is an opportunity for health and care organisations to highlight the work they do to create a fairer and more inclusive NHS for colleagues, patients and service users. Join our EDI team as they host some listening events during this May 2023 aimed at gaining your feedback on the MFT Diversity Matters Strategy.
See the MFT staff intranet to find out more or download this poster [PDF, 222KB].
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The only Greater Manchester-wide awards which recognise the amazing contributions from the health and care workforce has announced its 2023 shortlisted nominations.
Nominations have come in from across the health and care sector of all ten boroughs of Greater Manchester (GM), including apprentices, doctors, optometrists, receptionists, nurses, a care home manager and a barber. All shortlisted nominations will now be considered by a judging panel and the winners will be announced at a sponsored event on Thursday 13 July 2023, hosted by TV presenter Michelle Ackerley.
Read more on the GM website.
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 Congratulations to the below staff members who’ve received an LCO STAR nomination over the last fortnight.
To read all their lovely messages, just click on the image of the star, which will take you to a page on the LCO extranet.
This fortnights STARs are:
- Admin Day hero message for Sharon Slattery, children’s community services from Louise Lee
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LCO fit testing team nominated by Laura O’Shea
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Beth Mceneaney and all our colleagues in the applications department nominated by Emma Flynn
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Sarah Flannagan and Margaret Perduniak from the Harpurhey District Nursing Team, nominated by Laura Burgess
Please keep your nominations coming! It’s really easy to submit a message of thanks. You can either email it to us at communications@manchesterlco.org or add it straight into the STARs forum on the LCO extranet.
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 Register to join our next monthly live LCO Team Brief
Don’t forget that the next live LCO Team Brief event with Katy Calvin-Thomas, LCO chief executive, will take place on Tuesday 16 May from 10:00am to 10:30am. She'll be joined by the other members of the LCO executive team, talking about key news and updates and answering any questions or concerns you may have.
All managers are encouraged to attend. This is so you can relay key items or information to your teams. However, everyone is welcome, no matter your role, and you can book a place using the below Microsoft Form.
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LCO director of nursing and professional lead Lorraine Ganley will be hosting monthly drop-in sessions across our localities. These are an opportunity for you whether in a clinical or non-clinical role (both clinical and non-clinical) to meet with Lorraine and discuss any questions or concerns you may have.
All sessions will be from 12:30pm to 1:30pm and on the below dates:
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Wednesday 10 May- First floor meeting room, Parkway Green House, 460 Palatine Road, Northenden, M22 4DJ
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Wednesday 14 June- Room C, Gorton Hub, 27 Garratt Way, M18 8HE
Please also use this poster [PDF, 172KB] to promote the sessions within your team areas.
On Wednesday 3 May, Karen Hawley will be changing roles and will no longer be the MFT Freedom to Speak Up lead guardian. A new lead guardian is to be recruited; however, during the period of transition, our team of over 60 Freedom to Speak Up Champions can be the first point of call for anyone who needs advice or support to speak up.
Details of who they are and how you can contact the team can be found on the Freedom to Speak Up page of the LCO staff extranet. This includes champions who are within the LCOs.
You can also download this poster [PDF, 1.32MB] to promote the different routes to speaking up in your staffing areas.
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Conversations about moving more workshop
Improving how we communicate with people with long-term health conditions
In partnership with Greater Sport, Spark Life, and Collaborate Out Loud, we’re running workshops in May, June and July for anyone working or living in Manchester and Trafford who’s in a non-clinical role and comes into contact with people with long-term health conditions on a regular basis.
Through these 90-minute training sessions, you’ll learn:
- Practical approaches to having conversations about why movement is important
- What gets in the way of having these types of conversations, and what can we do
- How to approach these conversations from a wellness perspective
- The importance of communities in supporting people with long-term conditions to move more
Epic System Upgrade taking place on Thursday 11 May
On Thursday 11 May, the Hive production (Epic PRD) environment will undergo a full system upgrade across all sites and remote locations. This upgrade will require a longer downtime than previous maintenance updates, where Hive will not be accessible to all users. The upgrade will take place in the early hours of Thursday morning (11 May) between midnight (00:00) and 3:00am and should take approximately two hours.
For more information and to find out how this may affect you, see the full update [PDF, 226KB].
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The MFT Academy has a number of workshops and development days on offer this spring and summer 2023 for all staff. The offer includes civility training, coaching for line managers, and more.
For full details, see this brochure [PDF, 1.41MB].
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From tomorrow (Friday 5 May) to Sunday 7 May 2023, Manchester will be celebrating the coronation of King Charles III and the Queen Consort right in the heart of the city centre.
They’ve planned two large screens to air the occasion live from Picadilly Garden and will have a series of family-friendly activities for people to choose from.
To find out more, visit the Manchester City Council website.
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Mental health first aiders wanted
 We’ve organised two further training sessions on Tuesday 16 and Wednesday 24 May for staff interested in becoming mental health first aiders. We want to ensure that right across the LCO family, we've got a diverse pool of listeners to act as a friendly point of call when someone is in need. Could you help us? If so, take a look at the full advert below for details.
There’s been significant media coverage over the last week of the Sudan conflict, the evacuation of NHS workers, and others. With a diverse, international workforce, we know that you may have relatives or friends who are directly affected in this conflict, or others, and that this could be putting pressure and stress on you.
Please remember that we’re here to support you if you’re struggling. Please talk to your line manager or fellow colleagues, or if you’d prefer to talk to someone in confidence, there's the team of professional counsellors via the Employee Assistance Programme (EAP).
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