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Following feedback from managers the format of Team Brief has changed. Team Brief items are now identified as 'essential' or 'optional'. Essential items must be delivered as part of Team Brief. Optional items can be included at the manager's discretion based on relevance to the specific team.
The source of the item is also identified in the title - Public Health (PH), Integration & Partnerships (I&P), Adult Social Care (ASC), Children & Young People (C&YP), Provider Services (PS), Education & Skills (E&S), Commissioning (C).
Contents
Why this is in Team Brief:
The council is reviewing how it supports colleagues subjected to abuse or harassment by service users and is seeking feedback on colleagues's experiences.
Expected outcomes:
Staff are aware of the request to share their experiences via the online form.
Briefing information:
The social workers union BASW has recently written to the council asking what steps are being taken to ensure that social workers are kept safe and protected from abuse and harassment while carrying out their role, and how they are supported if abuse or harassment does take place.
The focus is on abuse or harassment by service users.
An initial review of the council’s policies and procedures has indicated that they may require updating to reflect the changing nature of abuse and harassment, particularly in light of the near universal use of social media and digital technologies, both by social workers and our services users.
To inform that update we would like to hear from you about your experiences. A project team led by Lesley Sanzcuk, Senior Manager Children & Young People, will consider all your feedback and develop initial proposals for further discussion with you.
Colleagues are invited to complete the anonymous online feedback from by 2 August.
Resources:
Complete the survey - https://www.surveymonkey.co.uk/r/KXTKJ8Z
Why this is in Team Brief:
To share the success of the recent PAMS training.
Expected outcomes:
Staff are aware of improvements to the service.
Briefing information:
Parenting Assessment Manual Software (PAMS) produces parenting assessments to help us to identify what support is needed for families with complex needs. PAMS makes it easier to measure parenting capacity and uses information captured in the assessments to create data which can be automatically displayed as a report.
Prior to June PAMS assessments were carried out by independent social workers, as it is under strict licence.
In April the council purchased 20 PAMS licences and in early June 25 members of staff from Children and Families completed the training course, allowing them to use PAMS. Training delegates from the Family Assessment and Support Teams were joined by two members of the Business Systems and Information Management team (BSIM) on the two day training.
PAMS will now be able to be completed on families in a targeted way to ensure early planning and support to parents with learning difficulties, parents with complex needs and teenage parents. It will be used predominantly for families in Pre- proceedings and care proceedings but also for parents with children who are subject to Child Protection Plan. This will enable families to experience the whole PAMS process of an initial assessment, work on identified areas in the assessment and then re-assess to show their capacity to change.
Resources:
n/a
Why this is in Team Brief:
To share feedback from DfE visit.
Expected outcomes:
Great work in Children and Young People recognised and celebrated, and learning shared.
Briefing information:
On 18th and 19th June 2019 we had a DfE visit from Mark Riddell. Mark is the National Implementation Advisor. His role is to support local authorities to implement the local offer for care leavers and help us to improve our support and care leavers outcomes.
Our Offer is an ever evolving document and the format and content have been changed in line with young peoples' input. The photographs have been provided by our own care leavers. The visit went really well and his assessment of where we are matched our own. Mark noted that our young people who met with him were a testament to our good offer. Staff were positive and wanted to do a great job and were clearly proud of those they work with. We have areas to work on around the wider partnership offer, consistency around the county and being aspirational about employment, education and training for our young people.
A written copy of his recommendations will be received later this week, which will be shared in the next Team Brief for ideas and input across the service.
Mark will be coming back to Cumbria early next year to see how we have got on.
Resources:
Our Local offer can be viewed here https://cumbria.gov.uk/childrensservices/careleavers/default.asp
Why this is in Team Brief:
To make staff aware of this new programme of work and the focus for the changes.
Expected outcomes:
Staff consider the programme priorities and support the roll out of the changes.
Briefing information:
The new Think Family Delivery Model focusses on the following priorities:
• Multi agency
• Family approach
• Strength based model
• Right support by the right people at the right time
• Doing things differently
The model will be delivered through a number of changes including supporting families to come up with their own solutions and enabling practitioners to work directly with families. It will encourage the uptake of support networks and focus on plans that focused on changing the daily living arrangements of the family to make sure the children will be safe.
A project group has been set up to take forward this new work programme. That group includes Julie Batsford HAWCS, Claire King Public Health, Kathryn Griffith Transformation team and Lesley Sanczuk, Senior Manager C&YP.
Resources:
Think Family full PowerPoint presentation
Why this is in Team Brief:
Signs of Safety is the agreed practice methodology in Children and Young People’s Services. It is important all staff are aware of the latest developments.
Expected outcomes:
• ‘Risk intelligent’ paper from Eileen Munro and Andrew Turnell
• ‘Myth-busting’ Signs of Safety
Briefing information:
In Cumbria, Signs of Safety is about children and young people remaining with families when the families have the potential to care for them safely. It is a strengths-based approach to child protection casework, grounded in partnership and collaboration with families and other professionals. For loads of resources and examples, visit our SoS website.
1. Munro and Turnell – ‘Risk and Reward: risk intelligent child protection decision making, organisation and practice’
The paper from Eileen Munro and Andrew Turnell is available through the SoS Sharepoint Site (link below). It focuses on how we need to bring a greater sense of what they term ‘risk intelligence’ to the anxious ‘problem saturated’ world of child protection work, where dealing with uncertainty is a given and how eliminating risk is an impossibility. This is an area Andrew discussed when he met with social workers in Whitehaven recently, and how we can use practice approaches such as Signs of Safety to respond to the challenge. It is well worth a read and considering how we as teams and individuals can work with Signs of Safety within this concept of risk intelligence practice.
2. Myth-busting Signs of Safety
Working with a range of colleagues and partners across Cumbria, we are aware of some myths and worries that have developed around how we work with the Signs of Safety approach, so we thought this would be a good point in our implementation journey to address some of these.
Resources:
Signs of Safety SharePoint site (available to staff in C&YP)
Signs of Safety - Myth-busting
Why this is in Team Brief:
Tri.X will be a critical resource for staff in Adult Social Care.
Expected outcomes:
- To advise staff of the launch dates and support in offices following the launch – encourage to attend.
- To ensure staff are aware that the current location for policies and procedures (Intouch and elibrary) will no longer be available from 15th July.
- To ask staff to destroy paper copies of any policies and procedures and use the electronic versions on tri.x.
Briefing Information:
Tri.x is a web based system to store policies, procedures and guidance. It allows documents to be stored in a central online location to ensure that all employees and members of the public have easy access to the correct (and most up to date) version of every procedure. It is used by many other local authorities. CCC Children’s Services have used it for many years and it was purchased for use in Adult Social Care last year.
The new ASC site will be launched on 15th July. The link to the site will be sent out in People News on 15th July – please look out for it!
As part of the launch there will be support from tri.x on 18th and 19th July and will consist of a half day each in Cumbria House, Lonsdale Unit, West Cumbria House, Blencathra House, Bridge Mills and Craven House, schedule below.
Please try to ensure that there is at least one representative from each team in attendance, with the intention of sharing information with colleagues not in attendance. The information sessions will run every half hour from the start times below until the end time (3 sessions in total in each location).
Please bring your laptop to the session where you will be provided with information and a tour of the site. Tri.x support staff will be available for approximately 1 hour after the sessions for any questions/support.
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18/7/19 – 9:30AM – 11:00AM
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Stramongate Room 4
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Bridge Mills, Kendal
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18/7/19 - 2PM - 3.30PM
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Conference Room 3
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Craven House, Barrow
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18/7/19 – 9:30AM -11AM
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Room 104
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West Cumbria House, Workington
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18/7/19 - 2PM - 3.30PM
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The Conference Room
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Blencathra House, Whitehaven
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19/7/19 – 9:30AM - 11AM
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Room 305
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Cumbria House, Carlisle
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19/7/19 - 2PM - 3.30PM
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Ullswater Conference Room
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Lonsdale Unit, Penrith Hospital
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Please note from 15th July all paper copies of policies/procedures and guidance should be destroyed and you should use tri.x to ensure you have the most up to date document available.
The current documents on Intouch and elibrary will be archived and no longer be available to access via those routes.
Resources:
n/a
Why this is in Team Brief:
To celebrate the great work of our social workers, learn from best practise examples and encourage staff to share their own experiences.
Expected outcomes:
- Staff are recognised for their achievements
- Staff share other examples of great practise
- Staff feel inspired by colleagues and good practise
Briefing information:
We would like to encourage staff to share their examples of good practise with us, using the template under Resources below.
Please also see below three examples of recent great case work that has taken place:
Example 1 - In a hospital multidisciplinary meeting, medical professionals concluded that a terminally ill elderly woman in her late 90’s should be discharged to 24 hour care in an EMI home. Social Worker intervened to ensure this woman’s human rights were safeguarded, and advocated on her behalf for her right to die at home in her own bed with appropriate care and support provided at home.
Example 2 - An elderly man was admitted to hospital from a residential home, where he had lived for 8 years. Medical staff recommended he should be discharged to a Nursing Home and convinced family that this was the right option. The Social Worker worked with the man, and had many meetings with family in order to complete a thorough assessment of his needs and put together a plan that supported the best interest decision – which was for the man to return to his home of 8 years. He died shortly later, back in the care home, in familiar surroundings supported by the care staff he recognised and who knew him best.
Example 3 - A 30 stone bariatric man admitted to hospital needed support from eight people to move him. Medical professionals deemed him unsafe to return home. They believed it too risky to contemplate anything other than permanent residential care – regardless of his wishes to go home. As a result he remained in hospital for many weeks. Social Worker determined he had capacity to make own decisions and accept risks. Social Worker completed assessments and worked with him to develop a plan for return home, mitigating against risks as far as possible, arranging for appropriate equipment and care to be provided at home to facilitate discharge and free up hospital bed.
Resources:
Template to be used to share good practice
Why this is in Team Brief:
Adult Social Care are in the process of a major reshaping exercise. It is important colleagues are kept informed.
Expected outcomes:
All colleagues are aware of meeting dates.
Briefing information:
After an intense couple of weeks, reviewing consultation feedback and producing the final Adult Social Care Structure I can now confirm the dates for end point meetings:
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Date
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In Scope
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Out of Scope
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Venue
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Monday 8th July
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10:30 - 12:30
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13:30 - 15:30
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Barrow
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Wednesday 10th July
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10:00 - 12:00
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13:30 - 15:30
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West
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Thursday 11th July
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10:00 - 12:00
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14:30 - 16:30
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Carlisle
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Friday 12th July
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10:30 - 12:30
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13:30 - 15:30
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Kendal
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Resources:
NA
Why this is in Team Brief:
To encourage all managers and staff to read and discuss the new Calculating a Personal Budget (P37) procedure
Expected outcomes:
- All staff are aware of the new procedure and what it means for them
- Staff share their experience of using the ‘reasonable offer’ with their Service Manager
Briefing information:
A few months ago a new procedure entitled Calculating a Personal Budget (P37) was launched. This document seeks to provide an overview of the procedure for calculating a personal budget to meet people’s needs for social care support and is aimed at all staff and other stakeholders involved in the support planning process.
One of the principles introduced in this new procedure is the ‘reasonable offer’ which considers value for money and affordability of meeting a person’s needs in different settings.
Please ensure that the procedure is read and discussed at team meetings and all opportunities are undertaken to apply the principles set out in this procedure when support planning with people and their representatives.
The Leadership Team would also like to hear from you about your experience in using the ‘reasonable offer.’ If you have case examples where the ‘reasonable offer’ has been used, please send these to your Service Manager for sharing at the Leadership Team for wider learning and dissemination.
Alongside the procedure and to assist with further learning, draft practice guidance has been developed which goes further into understanding the case law which underpins this procedure which details where councils have got it right or wrong when setting a personal budget. This practice guidance will be presented to the next Social Care Managers meeting with an anticipated release date in July.
Resources:
Calculating a Personal Budget (P37) document
Why this is in Team Brief:
To provide an update on progress to date and next steps in relation to the redesign of DP and ISF process across People
Expected outcomes:
To ensure staff are aware of what work is underway and ask for anyone who would like to be involved to get in touch.
Briefing information:
The project team have been collating feedback on the current process and systems from staff and customers across People. The feedback reinforces that change is required and is helping to identify opportunities to ensure we have a more efficient administrative process and improved information/guidance for staff and customers.
Next steps –
• Scoping and procurement of a pre paid card supplier to improve administering and monitoring of DP/ISFs
• Scoping and procurement of a support service for DPs across People (current contract with DACE in Children’s is coming to an end in 2020)
• Testing of assumptions regarding future monitoring
• Develop a draft People DP and ISF process to seek staff views
• Review of carers budget in relation to DPs
• High level review of guidance in the interim
Resources:
Please contact Lyn Marriott if you would like to know more of be involved in any of the above areas
Why this is in Team Brief:
To keep staff up to date with the change in the contract for the delivery of services for specialist contraception and assessment/treatment of sexually transmitted infection
Expected outcomes:
Staff are aware of the new contract with CPFT as a new integrated service provider.
Briefing information:
Cumbria County Council has a mandate under the Health and Social Care Act 2012 to provide access to services providing specialist contraception and the assessment and treatment of sexually transmitted infection. Sexual Health Service activity data is collected by Public Health England to monitor progress against three indicators in the national Public Health Outcomes Framework:-
• Rates of teenage Pregnancy
• Late diagnosis of HIV
• Chlamydia screening in young people aged 15-24.
The current contract with Cumbria Partnership NHS Foundation Trust (CPFT) expires on 30th September 2019. At the Cabinet meeting on 6th June, approval was given for the award of a new contract to CPFT to begin on 1st October, 2019. This followed a competitive tender process in line with the Council’s Commissioning Regulations.
CPFT, with North Cumbria University Hospital NHS Trust in their new merged organisation, will deliver the service across a county wide footprint using a hub and spoke model. The contract will be for a total of four years with an option to extend for a period up to 12 months. The annual contract value is £1.84m.
Key outcomes:-
• Provision of accessible and timely assessment and treatment of sexually transmitted infection.
• Provision of specialist contraception
• Provision of clinical leadership, specialist advice, training and supervision to stakeholders, including GP practices, community pharmacies, young people’s services, and others, to build capacity and support the development of a sustainable local sexual health system.
• Targeted approaches working with specific groups and communities at risk of poorer sexual health.
In addition to the Integrated Sexual Health Services contract, the Council also commission lower level sexual health services from a large number of GP practices and community pharmacies across Cumbria. The Council will continue to have individual contracts with these providers, although they will receive clinical leadership, advice and support from the new Integrated service provider.
Resources:
N/A
Why this is in Team Brief:
To ensure that all staff are aware of the Ofsted visit that will take place during August
Expected outcomes:
Awareness and any required preparation identified and discussed within teams
Briefing information:
It is likely the Cumbria will be receiving an Ofsted ‘focused visit during August 2019. This usually involves five working days’ notice of the visit – which consists of two inspectors on site for two days contained within one week. Focused visits under the new ILACS framework are something that authorities who are ‘requires improvement’ receive in between full inspections. Ofsted have indicated that the focus of our visit is likely to be ‘the front door into social care and our arrangements for step down.’ The likely timeframe for the visit is indicated below. The findings from the visit are published in a letter, but there is no grading judgement applied. Where inspectors find serious weaknesses, they will identify areas for priority action.Please prioritise any request for information in the lead up to and during this visits. Any preparation required by specific teams will be cascaded via team managers.
Resources:
N/A
Why this is in Team Brief:
To ensure that all staff are aware of the next steps following the SEND inspection earlier this year
Expected outcomes:
Staff provide input and discuss actions within their teams.
Briefing information:
The outcome of the Ofsted & CQC local area inspection of SEND in Cumbria (March 2019) was a requirement for us to produce a Written Statement of Action (WSOA) against 9 key areas highlighted for improvement. The deadline for submission of the WSOA (which will be published) is the 21 August 2019. To deliver against these 9 areas we have established 6 working groups, which report via our improvement board, to Cumbria Health and Wellbeing Board. Progress will also be reported to Cumbria Children’s Trust Board.
The working groups are currently in the process of establishing membership and holding initial meetings to outline their respective areas of the WSOA. The DFE and NHS England will be undertaking joint quarterly monitoring visit to assess our progress in delivery of the actions in the WSOA and we can expect a full re-inspection within 18 – 24 months.
Resources:
Working groups image
Why this is in Team Brief:
To raise awareness of the BA (Hons) Business Management Apprenticeship which is available to council employees in supervisory or management roles now.
Expected outcomes:
Eligible colleagues are aware of this Level 6 Leadership and Management development opportunity. People who are interested are invited to attend an information session or to apply online.
Briefing Information:
• Cumbria County Council has partnered with UCLan (University of Central Lancashire) to deliver a BA (Hons) Business Management apprenticeship. This flexible approach to learning offers an opportunity to develop your management skills whilst obtaining an internationally accredited qualification.
• Two information sessions will be held on Tuesday 2 July at 10am Penrith and 1.30pm in Carlisle.
Resources:
Go to My Learning to apply
Applications closing date is 23 July 2019 at 23:55pm.
Why this is in Team Brief
- To share pilot success for new approach to care planning in Cumbria Care
- To share roll-out plans for September 2019
Expected outcomes
- All staff are aware of the improvements that Cumbria Care are making to improve the lives of their residents.
- Cumbria Care staff continue to work with the project team to support the delivery of the changes.
Briefing information
In April’s Team Brief we promoted the changes to the recording of care plans that had been introduced in Riverside Residential Care Home, Kendal. The changes included a shift to electronic care planning to enable Cumbria Care staff to access the IAS system to record and update service user care plans. The pilot was extremely successful – positive outcomes include:
• a more responsive service for service users
• better communication between care teams and ASC
• care staff feel more involved in the care process
• better security of information and paperless service.
Following the success of the Riverside pilot, electronic care planning will now be rolled out countywide starting in Elmhurst and Parkview Gardens in the South of the county. There is a dedicated project team, including colleagues from Quality Assurance and ICT, who will continue to deliver and support this roll out, which is due to commence in September 2019.
Resources
N/A
Why this is in Team Brief:
To make people aware of the changes to the management structure in Cumbria Care for the six month period following 1st July.
Expected outcomes:
- Staff affected by the changes are aware of the reasons and the interim arrangements (staff directly affected by the changes received a separate briefing note on Friday 28th June)
- Wider staff know which service manager is the appropriate contact for each home.
Briefing Information:
Irene Maxwell, Senior Manager – Cumbria Care Residential retired on Friday 30th June after 37 years of working for Cumbria County Council.
Provider Services are looking to recruit a replacement for the role on a permanent basis. Unfortunately through the last recruitment process they were unable to appoint anyone into the role. It is critical, given all the changes faced and the need to maintain a safe and quality care provision, that they have the right person in that role.
Janice Sibbald, Service Manager (Ops) will act up into the Senior Manager – Residential Manager role for a six month period – 1st July 2019 – 31 December 2019. Janice has the experience, knowledge and skills to deliver in this interim role and will continue to be supported by Pam Duke, Assistant Director and the service managers – David Tyson, David Troughton and Julie Lowery.
For the six month period following 1st July Provider Services will work with three service managers, each service manager will look after the following areas and homes:
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Service Manager (Operations Manager)
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Establishment
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David Tyson
Furness/South Lakes
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Park View Gardens
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Elmhurst
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Bridge House
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Croftside
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Maudes Meadow
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Riverside House
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The Abbey
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Applethwaite Green
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David Troughton
Carlisle/Eden
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Christian Head
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Edenside
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Eskdale House
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Moot Lodge
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Grisedale Croft
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Burnrigg Court
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Inglewood
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Julie Lowery
Copeland/Allerdale
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Lapstone House
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The Gables
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Richmond Park
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Parkside
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Park Lodge
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Resources:
n/a
Why this is in Team Brief:
All students and staff are aware of the training opportunities available to those interested in a career in care.
Expected outcomes:
Staff support and communicate Cumbria Care’s offer, promoting it to interested parties internally and potential new learners.
Briefing Information:
Currently the offer from Furness College & 6th form College is a Health & Social Care qualification at Level 2 & 3 to 16 to 18 year olds. This does not provide students the opportunity to complete a care certificate, this meant that when we employ students they need to complete the care certificate separately. The plan for the future is to offer apprenticeships in Health & Social Care that include 8 to 12 weeks placements in Older Adults, Disabilities and Mental Health, Supported Living, Day Service and Reablement Services. These opportunities will encourage learners to sample the different service areas we offer to inspire a career in care including career progression.
Currently the team are working with Furness College & 6th form College on this new academy approach, however the intention is to roll out a similar offer in other areas of the county
Resources:
For more information contact Jackie Rosling at Jackie.Rosling@cumbria.gov.uk.
Why this is in Team Brief:
To notify teams that we are planning a Cumbria Safeguarding Children Fortnight, taking place from 9th to 20th September 2019
Expected outcomes:
- Staff are aware that events are taking place.
- Staff sign up to the LSCB newsletter (if they are not already)
- Staff free up some time during the time-frame as they may wish to book onto some of the events
- Staff are made aware of the changes from the LSCB to the Cumbria Safeguarding Children Partnership (CSCP)
Briefing Information:
We will be holding a series of learning events, across the county, to highlight that safeguarding is not just being about child protection intervention, but also has a place in the wider community. The fortnight will also be used to share information and engage with practitioners about the new partnership arrangement for safeguarding children. The Department for Education published a new Working Together in 2018 that set out new safeguarding arrangements for local authorities, their statutory partners and wider safeguarding agencies and bodies. Under the new legislation, the three safeguarding partners (local authorities, chief officers of police, and clinical commissioning groups) must make arrangements to work together with relevant agencies (as they consider appropriate) to safeguard and protect the welfare of children in the area.
Events for Safeguarding Fortnight will be publicised via LSCB 5 minute briefing, if you are not already signed up to this then you can do so via the link below
Resources:
http://cumbrialscb.com/
Why this is in Team Brief:
So staff are aware of the changes being made to the multi-agency arrangement for safeguarding children which will see the LSCB be replaced with Cumbria Safeguarding Children Partnership
Expected outcomes:
- Staff are aware of the changes and how they may impact them
- Staff have sight of the new partnership plan
Briefing Information:
Cumbria’s New Multi-Agency Safeguarding Arrangements for Children published on 27 June 2019.
LSCB’s are being replaced by new multi-agency safeguarding arrangements – a requirement brought in by the Children and Social Work Act 2017, Working Together 2018 and The Child Safeguarding Practice Review and Relevant Agency (England) Regulations 2018.
From 29 September 2019, The Cumbria Safeguarding Children Partnership (CSCP) will replace the current Cumbria Local Safeguarding Children Board. The new arrangements are set out in the CSCP plan which were published on 27 June 2019.
The new local safeguarding arrangements will be led by the three named statutory safeguarding partners, as set out in Working Together 2018: local authorities, chief officers of police, and NHS clinical commissioning groups. In Cumbria these partners are:
- Cumbria County Council
- Cumbria Constabulary
- North Cumbria Clinical Commissioning Group
- Morecambe Bay Clinical Commissioning Group.
The CSCP will continue to undertake the functions of the LSCB including the delivery of multi-agency training, carrying out multi-agency audits, undertaking reviews and publishing learning. The current LSCB policies and procedures will be adopted by the CSCP. The current LSCB website will also remain in place, further communication will come out regarding the website in due course.
There will be opportunities between July and October 2019 for practitioners to reflect, discuss and engage with the new partnership arrangements. Further details on this will be shared via LSCB 5 minute briefing. If you are not already registered to receive these sign up here
Resources
Cumbria Safeguarding Children Partnership Plan June 2019
Cumbria Safeguarding Children Partnership
Why is this in the Team Brief:
Staff are aware that we will be having an Contextual Safeguarding themed LGA Peer Review and they may be asked to meet with the review team or one of their cases may be looked at as part of the review
Expected Outcomes:
Staff are aware a review of contextual safeguarding is taking place.
Briefing information:
The LSCB have agreed to undertake a contextual safeguarding themed peer review with the LGA. The review will focus on Child Sexual Exploitation, Child Criminal Exploitation and Missing from Home. This is a partnership review and will involve Children & Young People’s Services (including YOS and Targeted Youth Support), Police, Schools, Health and the Voluntary Sector
Key lines of enquiry for the review have been agreed. These are:
- Do leadership and management have a clear vision and strategy, informed by best practice?
- Is practice effective and consistent, is this having a positive impact on outcomes for children and families?
- Do practitioners recognise the factors that can make children more vulnerable and tailor their interventions appropriately, including children at risk of exploitation or going missing? Is there a clear plan of urgent action in place to protect them and to reduce the risk of harm or further harm?
- Are leaders creating the right environment for good multi-agency practice -is there sufficient resource and capacity within the system?
The review will take place in two parts:
- Background work will be undertaken via a multi-agency case file audit of around 30 cases. This will take place July 10th-12th when two peer reviewers will be based in Skirsgill
- A review team will be onsite in Cumbria 8-11 October 2019 to undertake the peer review. This will include practice observations, meetings with relevant staff groups and further case tracking. The team will be based in Carlisle but will visit the West and South. We are currently firming up arrangements around the October visit and staff will be updated in due course.
Resources:
If you have any queries regarding the review these can be directed to holly.murphy@cumbria.gov.uk
Why this is in Team Brief
To make staff aware that the new Any Qualified Provider (AQP) Framework Agreement for Homecare Services is due to Go Live on 30 August 2019.
Expected Outcomes
• Staff are aware that the new Framework Agreement for Homecare Services is due to Go Live on 30 August 2019 and this will be the only mechanism for commissioning Homecare Services going forward.
• Staff involved in the commissioning of Homecare Services are aware of the proposed training sessions to be held w/c 19 August 2019
Briefing Information
The Council is in the process of commissioning an Any Qualified Provider (AQP) approach to support the delivery of Home Care Services. Across the county, we currently spend approximately £17.3m per annum of Home Care Services with Independent Home Care Provider, delivering over 17,800 hours of care each week, with over 1,700 people supported.
• The adoption of an Any Qualified Provider (AQP) model will ‘open’ the framework, allowing providers to join at any time. This should increase the Home Care capacity within the market, reducing DTOCs and levels of unmet homecare.
• The service will be operated using a Category Development System which will provide an end to end commissioning process. This should streamline the Council’s allocation and invoicing processes, whilst providing an auditable trail of the decisions made.
• Providers will be paid a Fixed Hourly Rate for Urban, Rural and Extra Rural care packages, allowing them to pay staff the real living wage. All Providers will be ranked in terms of Quality, rather than Price, which should increase the quality of care provided to the people of Cumbria.
• The current Framework Agreement for Home Care Services is due to expire on 2 November 2019, the new Category Development System (SProc.net) has a planned Go Live date of 30 August 2019.
• Supplier Engagement Events have been held with Home Care Providers (w/c 10 June 2019) advising them of the new Home Care arrangements.
• Providers will be able to start their Accreditation & Enrolment (A & E) stages from 28 June 2019, with drop-in sessions planned w/c 15 July 2019.
• On 25 July 2019, Cabinet will approve the Home Care Providers who have successfully completed A & E stages to be added onto the Framework.
• Once approval has been given by Cabinet, the successful Providers will be added onto Controcc and their current care packages transferred across onto the new arrangements.
• Training sessions will be held w/c 19 August 2019, with all successful Providers and CCC staff who will be operating the system.
Please be aware that from the planned Go Live date of 30 August 2019, all Homecare packages will be commissioned through the SProc.net system via the Brokerage Teams. Any Provider(s) who does not sign up to the Homecare Framework will not be able to offer on any future homecare package and we will look at transferring their current packages onto Framework Providers.
Resources
N/A
Why this is in Team Brief
To alert colleagues to the scheme and advise of the latest safe place.
Expected Outcomes
Council staff are aware of the Safe Places Scheme and use the information in their day to day work.
Social Care, other public facing services who have direct customer access, e.g. Libraries
Briefing Information
Safe Places is a national scheme that works with organisations to identify themselves as a “safe place” for people who may find themselves in circumstances in which they feel vulnerable. The Schemes initially started with and for people with a learning disability however are now used by people who may feel vulnerable due to age or impairment. The idea is simple a building becomes a safe place and staff are offered training/advice should someone present themselves. Buildings are identified as a safe place by the use of a “universal sign”. The same sign is used across the UK. Local people are offered a “safe place card” which includes key information they can share with whoever is offering support. Work is underway with local people to help them understand what the scheme is and how people can access it. Cumbria House will soon become a designated “safe place”
Resources
https://www.cumbria.police.uk/Advice-Centre/Personal-Safety/Safe-Places-Scheme.aspx
At present Cumbria are not part of the National Scheme, however see additional information
https://www.safeplaces.org.uk/
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