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CPO Announcement
State of Oklahoma
Office of Management and Enterprise Services
DATE: July 1, 2026
TO: All CPOs
FROM: Office of Management and Enterprise Services
SUBJECT: Updated supplier complaint submission process: Effective July 6
CONTACT: central.purchasing@omes.ok.gov
OMES Central Purchasing is implementing improvements to the supplier complaint submission process, effective July 6. These updates will streamline intake, expand who can submit feedback and eliminate unnecessary administrative steps.
What's changing:
- Supplier Evaluation Form (CP016) is no longer required and will be retired from the CP Library.
- Supplier complaints will now be submitted through the statewide contract search site, providing a modernized and user-friendly experience.
- In addition to state agencies, all statewide partners and affiliates may submit feedback.
- The new system improves recordkeeping, eliminates duplicative review steps and supports clear tracking and communication throughout the complaint process.
Where to submit complaints:
Why this matters:
These enhancements ensure a more efficient and transparent process, helping us:
- Capture supplier performance issues from a wider range of stakeholders.
- Improve data accuracy and long-term record retention.
- Strengthen our ability to monitor supplier performance and engage proactively with agencies and suppliers.
If you have any questions about the process or need assistance, please contact central.purchasing@omes.ok.gov. Thank you for your continued partnership and support!
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State of Oklahoma • Office of Management and Enterprise Services • 2401 N. Lincoln Blvd., Oklahoma City, OK 73105
oklahoma.gov/omes
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