December CES Scoop - Housing Provider Scorecard (and upcoming training)

CES Scoop - Hennepin CoC Coordinated Entry

Housing Providers

CES Housing Provider Scorecard

 

A Provider Scorecard was added to the CES Provider Level Dashboard.

The CES Evaluation workgroup reviewed standard deviation and interquartile data to establish thresholds used to quickly look at four metrics related to CES referrals:

  • Average Days from Referral to Result
  • % of Referral Result within 1 month
  • % Successful Referral
  • Intake to Housed

The scorecard gives housing providers a quick snapshot of how their programs are performing compared to the thresholds established (below expectations, meeting expectations, or exceeding).  

The scorecard is used to highlight providers exceeding expectations and offer technical assistance to programs struggling to meet expectations.

The dashboard is not public facing but any housing provider accepting referrals through CES can have access to the dashboard.  

If you are a Hennepin CES Housing Provider and want access, email Amy Donohue at amy.donohue2@hennepin.us.

Here is a snapshot of the scorecard:

CES Scorecard Example

Assessors

Medical Fragility Feedback Needed

 

Prioritization based on Medical Fragility rolled out in the Singles system on August 1st, 2023.

Now we want your feedback on the medical fragility questions. 

Specifically, we want to know any assessments where you believe the answers the client gave to the medical fragility questions did not reflect their actual level of fragility.

Let us know here if you believe there is a discrepancy between how the medical fragility questions were answered by the client and their actual circumstances, thus negatively impacting their prioritization for a housing referral.

After we collect your responses we will bring them to the Lived Experience Advisory Group for further discussion.

Upcoming Training

 

HMIS Training for Housing Providers: Coordinated Entry Event

HMIS Training for Housing Providers

Date: Tuesday, March 5th

Time: 11:00 am - 11:30 pm

View Description and Register here

 

HMIS Training for Assessors: A Behind the Scenes Look at the Referral Process

HMIS Training for Assessors

Date: Tuesday, March 5th

Time: Noon - 12:30 pm

View Description and Register here

 

Coordinated Entry 101

Coordinated Entry 101

Date: Thursday, March 7th

Time: 11:00 am - Noon

View Description and Register here.

 

Best Practices for Housing Providers

Best Practices for Housing Providers

Date: Tuesday, March 19th

Time: 10:00 am - 11:30 am

View Description and Register here

Housing Provider Resources

 

Online Referral Request Form

Referral Request Form

Need a referral to your housing program?

Use our online Referral Request Form!

 

What Should I do in HMIS?

Step-by-Step HMIS Help

 

Do you struggle to follow all of the correct steps in HMIS? If so, you are not alone.

We created some new, intuitive guides to help! Check them out here.

Housing Provider Guide

Housing Provider Guide

Use this helpful guide with essential information for housing providers on referral workflow.

See the guide

Data

Health of the System CES Dashboard

 

The Health of the CES System Dashboard tracks the average length of time the following activities take:

  • Priority list to referral
  • Vacancy to referral
  • Referral to result
  • Referral to housed
  • Project entry to housed - PH only
  • Priority list start to housed

View the dashboard here

Assessor Priority List Report

 

What is the Assessor Priority List Report?

A monthly report that tracks the number of clients added to or updated on the priority list by each assessor. 

View the report here.