Hennepin County’s CoC partnered with C4 Innovations to evaluate the strengths and challenges of its Coordinated Entry System to further strengthen their model and understand how to best support future enhancements within the CoC.
These recommendations will further strengthen the homeless response system in the CoC’s goal to end homelessness.
View the Report Here
As part of HMIS workflow housing providers update the referral result in Coordinated Entry Event.
There are 3 options from which to choose:
- Successful Referral: Client Accepted
- Unsuccessful Referral: Client Rejected
- Unsuccessful Referral: Provider Rejected
When the referral is unsuccessful, providers select a reason why.
Moving forward, please use the following guidance when selecting the reason the referral was unsuccessful:
Unsuccessful Referral: Client Rejected – Always Select “Client refused services.”
This is the ONLY response that should be selected with “Unsuccessful Referral: Client Rejected.”
Unsuccessful Referral: Provider Rejected – Select the most accurate option. For example: Client Unreachable, Client is Not Eligible, etc.
In the very near future clients will NOT get a referral unless the Medical Fragility questions are answered completely.
Click here to see which of your clients still need to answer the medical fragility questions.
Then, contact the clients and update the assessment with their answers.
Online Referral Request Form
What Should I do in HMIS?
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Do you struggle to follow all of the correct steps in HMIS? If so, you are not alone.
We created some new, intuitive guides to help! Check them out here.
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Housing Provider Guide
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Use this helpful guide with essential information for housing providers on referral workflow.
See the guide
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HMIS Training for Housing Providers: How to Enroll the Client In Your Housing Program
HMIS Training for Assessors: Culturally Specific Questions
Coordinated Entry 101
Best Practices for Housing Providers
The Health of the CES System Dashboard tracks the average length of time the following activities take:
- Priority list to referral
- Vacancy to referral
- Referral to result
- Referral to housed
- Project entry to housed - PH only
- Priority list start to housed
View the dashboard here
More System Data from March
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Referrals to Families Housing Providers: 54
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Referrals to Singles Housing Providers: 149
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