Member newsletter - December 2020

hennepin health member newsletter


December 2020

In this issue:

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Follow us for the latest news, stories and updates about keeping you healthy.

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What you’ll find

  • Wellness information like mental health resources and COVID updates
  • Health-care coverage information
  • Member benefits like getting rides to medical appointments and rewards for checkups, screenings and shots

We invite you to visit us on our Facebook page. 

  • Follow us
  • Like your favorite posts
  • Share with friends and family

Get a ride


Eligible members can get a ride to and from health-care appointments. If you need transportation, you can get it for:

  • Medical and dental appointments
  • Physical therapy appointments
  • Mental/behavioral health and chemical dependency appointments
  • Occupational therapy, acupuncture or chiropractic appointments
  • Picking up your prescription at a pharmacy

Call us at 612-596-1036 (TTY 1-800-627-3529), Monday-Friday from 8 a.m. – 4:30 p.m. For best service, please call 3 days before you need transportation. 

When you call, be ready to tell us:

  • The date and time of your appointment
  • The address of where you are going
  • The building name
  • Your member ID card number

Call us for a ride.

bus stop

Preventive care for a healthy you

  • Flu shots. Flu shots protect you and the people around you. Most people age 6 months or older should get a flu shot this fall. Flu shots are safe and covered by your health plan. You can get a flu shot at many places; your clinic, local pharmacy and some retail locations. To find out where to get a flu shot, go to:
  • Child and Teen Checkups. Checkups are free and can earn you rewards ( Children and teens should get health checks at these milestones:
    • Between birth and 1 month
    • At 2, 4, 6, 9, 12, 15, 18, 24, 30, and 36 months
    • Every year after age 3 through age 20
  • Regular/annual health-care visits. Stay healthy by staying current with:
    • Eye exams
    • Mammograms
    • Annual physicals
    • Vaccinations
HH mental health
  • Mental health. Now more than ever, it’s important to check in with family and friends. But don’t forget about yourself. If you are struggling, know that you are not alone. You can take action right now.
  • Youth vaping. According to the 2019 Minnesota Student Survey, one in four 11th graders in Hennepin County now uses e-cigarettes. People who smoke or vape may have an increased risk of developing severe complications from COVID-19. Watch this 9-minute video, called “A parent’s guide to vaping” to learn more and to open up a conversation with your child. Check out these supporting documents while you view and discuss the video:

Use the Healthwise® Knowledgebase online tool,, to find out more about preventative care.

COVID-19 resources


Here are ways to be safe and healthy during the COVID-19 pandemic.


mask young-old


Wear a face covering

Using a face covering protects each other from spreading COVID-19.

Watch a video in English, Hmong, Somali or Spanish.

Get tested

If you have symptoms, or if you don’t have symptoms but think you’ve been exposed, you should get tested. Call your doctor or find a testing site near you. Try these COVID websites:


Limit social gatherings to your own household

The Minnesota Department of Health (MDH) and the Centers for Disease Control (CDC) have the following guidance on what to do to stay safe during the holidays.


Get basic needs help

The COVID pandemic has changed our world. Are you looking for help with some basic needs?

Visit for help with food, housing, education and financial assistance.

DHS approved 12/14/2020 ID# HC-1133-MC

Contact us



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