News: Hennepin County providing services

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Hennepin County Minnesota


Contact: Carolyn Marinan, Communications, 612-348-5969

Questions about services: 612-348-3000


Hennepin County providing services

Hennepin County continues to evaluate our services to comply with the governor’s order. 

Assistance is available by phone or online for most county programs, and we continue to develop new ways to safely serve residents. 

Hennepin County is committed to providing services during this time of ambiguity and quickly evolving needs. 


How to access services

  • Web – Up-to-date information is available at
  • Phone – County residents can call 612-348-3000 for help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication.
    • 8 a.m. to 8 p.m. seven days a week
    • Help is available in multiple languages



Up-to-date information is available at 


Human services programs 

Hennepin County has capitalized on existing online and telephone options to provide continuous service to residents in need of human services programs, to respond to existing clients and an increasing need from new applicants. Residents who once went to human services offices for in-person service now can conduct the same business – completing applications, continuing services and getting answers to their questions – online or by phone. 

Services include food and financial assistance, health care assistance and emergency assistance to prevent homelessness. 



Hennepin County Library is offering limited curbside pickup at eight locations. Pickup is available at Brooklyn Park, East Lake, Eden Prairie, Maple Grove, Plymouth, Ridgedale, Washburn, and Webber Park libraries. 

In addition, the library is offering temporary, digital library cards for county residents who do not have a library card. The digital cards provide full access to eBooks, audiobooks, streaming media, and other online services. 

Marriage licenses 

We continue to process marriage licenses and other licenses and certificates. 


Small businesses 

The Hennepin County Small Business Relief Program is providing emergency forgivable loans up to $7,500 to small businesses impacted by COVID-19. 

To help small businesses affected by COVID-19, we are maintaining an updated list of resources and information for businesses and workers on our Economic Development website.



We are working closely with our shelter and service providers to expand services and shelter options for people experiencing homelessness through the COVID-19 response. This includes working with area hotels to provide alternate housing for high-risk residents and those with suspected or confirmed cases of COVID-19 who cannot provide safe isolation spaces on their own. More information is available at 


Support for job seekers 

The county is providing online job fairs and other services. 


Rental assistance 

Suburban Hennepin County residents who have been financially harmed by COVID-19 may be eligible for emergency rental assistance. Learn more and apply. 


Hennepin Health 

Hennepin Health members can call 612-596-1036 (TTY 1-800-627-3529) for help with transportation, bus passes, plan benefits and other member services. 


Personal protective equipment donations 

Hennepin County is accepting items to help protect staff working in quarantine operations, as first responders, in public health, and in clinics. 

Drop items off 

Look for more news on the Hennepin County website at

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