FOR
IMMEDIATE RELEASE
Contact: Carolyn Marinan, Communications, 612-348-5969
Questions about services: 612-348-3000
Hennepin County continues to evaluate our services to comply with the governor’s order.
Assistance is available by phone or online for most county programs, and we continue to develop new ways to safely serve residents.
Hennepin County is committed to providing services during this time of ambiguity and quickly evolving needs.
How to access services
- Web – Up-to-date information is available at hennepin.us/covid-19#services-available.
- Phone – County residents can call 612-348-3000 for help with clothing, financial assistance, grocery and household supplies, medical care and equipment, or medication.
- 8 a.m. to 8 p.m. seven days a week
- Help is available in multiple languages
Services
Human services programs
Hennepin County has capitalized on existing online and telephone options to provide continuous service to residents in need of human services programs, to respond to existing clients and an increasing need from new applicants. Residents who once went to human services offices for in-person service now can conduct the same business – completing applications, continuing services and getting answers to their questions – online or by phone.
Libraries
Hennepin County Library is offering limited curbside pickup at eight locations. Pickup is available at Brooklyn Park, East Lake, Eden Prairie, Maple Grove, Plymouth, Ridgedale, Washburn, and Webber Park libraries.
In addition, the library is offering temporary, digital library cards for county residents who do not have a library card. The digital cards provide full access to eBooks, audiobooks, streaming media, and other online services.
Marriage licenses
Small businesses
The Hennepin County Small Business Relief Program is providing emergency forgivable loans up to $7,500 to small businesses impacted by COVID-19.
To help small businesses affected by COVID-19, we are maintaining an updated list of resources and information for businesses and workers on our Economic Development website.
Homelessness
We are working closely with our shelter and service providers to expand services and shelter options for people experiencing homelessness through the COVID-19 response. This includes working with area hotels to provide alternate housing for high-risk residents and those with suspected or confirmed cases of COVID-19 who cannot provide safe isolation spaces on their own. More information is available at hennepin.us/your-government/projects-initiatives/heading-home-hennepin.
Support for job seekers
Rental assistance
Suburban Hennepin County residents who have been financially harmed by COVID-19 may be eligible for emergency rental assistance. Learn more and apply.
Hennepin Health
Hennepin Health members can call 612-596-1036 (TTY 1-800-627-3529) for help with transportation, bus passes, plan benefits and other member services.
Personal protective equipment donations
Hennepin County is accepting items to help protect staff working in quarantine operations, as first responders, in public health, and in clinics.
Drop items off
Look for more news on the Hennepin County website at hennepin.us/news.
Discover how we're making a difference in our communities at hennepin.us/stories.
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