URGENT: Child Care Provider Portal Registration

Division of Early Childhood

Dear Provider/Community Partner,

The New Child Care Portal is NOW LIVE! 

All providers receiving payment from the Child Care Scholarship Program must register on the Child Care Portal. Please register now to prevent payment delays or a break in payment. We encourage providers to enroll with the Child Care Provider Portal no later than October 31, 2023.

Help Provided!

1. Provider Portal Office Hours - October 24-27, 10:30 – 11:30 AM (John Lamb, Systems Manager will demonstrate Portal Registration from 10:30-11:00 and will answer questions on how to register for the Portal from 11:00 -11:30). Use this link to attend the Provider Portal office hours: https://meet.google.com/fox-jnfj-poy?hs=122&authuser=0
2. Listening Session - October 26, 2023, from 6pm – 7pm, demonstration on how to register for the Portal. Use this link to register for the Listening Session: the Office of Child Care Listening Session.

If you have already registered for the Child Care Provider Portal, DO NOT REGISTER AGAIN!

Steps to Register for an account:   

1. Access the Child Care Provider Portal https://provider.childcareportals.org
   • Click Register for a New Account 
     • Registered Family, Large Family and Informal providers are able to register for an account. 
     • Child Care Centers, Letter of Compliance (LOC) and Military programs must have an agent register for the portal account. The agent must be someone who was previously submitted to the Licensing Office as an agent for your program. 
     • Your program staff do not need to register. If you delegate them access, they will be sent information to create an account. Use this document, “Provider Portal: How to Grant Staff Members Permissions”, to learn how to delegate access to your staff.
2. Complete the User Registration Form 
3. Click Sign up 
4. Access the Registration Email and click the Verification Link 
5. Create Password  

Be on the lookout for additional communications from the Maryland State Department of Education about the Child Care Provider Portal. If you need support with registering or other portal functions please contact the Provider Portal Help Line at 410-650-5937 or via email at ProviderPortal.msde@maryland.gov.