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The CalAIM Contractor Quality Improvement Incentive Program (CQIIP) is underway! This incentive payment program, funded by MHSA, supports mental health and substance use disorder contracted providers as they prepare for changes in CalAIM implementation. All participating contractors submitted their first set of deliverables on time, by December 31, 2024, and received their full incentive.
Program Results
Deliverables were developed in collaboration with CalAIM Steering Committee members, who span BHRS teams.
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Deliverable
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Completed by:
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1a(i): Over a 6-month period NO MORE than 20 claims can be erroneously submitted for same services, same day.
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Daly City Youth Health Center, El Centro de Libertad, Felton Institute, Fred Finch, HealthRIGHT 360, Mental Health Association, Service League, Sitike, StarVista
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1a(ii): 90% of claims, as measured by claim volume by month, to be submitted on time.
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Caminar, Daly City Youth Health Center, El Centro de Libertad, Felton Institute, Fred Finch, HealthRIGHT 360, Mental Health Association, Service League, Sitike, StarVista
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1b: 100% of pertinent staff (who will be using these codes) complete Service Codes Training (mental health only). This training was hosted by QM on August 15, 2024.
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Caminar, Daly City Youth Health Center, Felton Institute, Mental Health Association, StarVista
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1c: Implement outreach efforts/events to increase access to care. The number of outreach efforts/events attended/presentations (max 10) made with the purpose to raise awareness of services and increase access to MH and SUD care. Providers shall prioritize outreach to underserved and marginalized communities.
NOTE: Agencies in which BHRS contracts state they must conduct outreach efforts may not participate in this milestone.
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Caminar, Daly City Youth Health Center, HealthRIGHT 360, Mental Health Association, Service League, Sitike, StarVista
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2b: Implementation planning: 100% of adults admitted to care are assessed using DHCS approved and validated ASAM tool (AOD only).
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Caminar, Horizon Palm Detox, HealthRIGHT 360, Service League, Sitike, StarVista
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2c: Update and implement agency Quality Improvement Plan with CalAIM verbiage.
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Caminar, Daly City Youth Health Center, Felton Institute, Fred Finch, Horizon Palm Detox, HealthRIGHT 360, Mental Health Association, Service League, Sitike, StarVista
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3a: Develop and implement policies and procedures for staff retention.
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Caminar, Daly City Youth Health Center, Fred Finch, Horizon Palm Detox, HealthRIGHT 360, Mental Health Association, Service League, Sitike, StarVista
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3b: Follow DHCS and CalMHSA procedures from DHCS/CalMHSA website and implement hiring and certification of Peer Support Specialists and Family Support Specialists
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Caminar
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Feedback
Annya Shapiro at Daly City Youth Health Center shares feedback about deliverable 1c(i) to implement outreach efforts/events to increase access to care:
"Last year we had a total of 54 self referred clients from the community who reached out on their own. This year, it's only been half a year and we have already gotten 51 self referred clients. So the tabling outreach we are doing must be working. Additionally, because we passed the incentive dollars on to our staff and interns, there is more variation in who is engaged in outreach-- the stipend incentivizes a wider range of staff to participate in outreach rather than it being primarily leadership. As a result we had staff and trainees who are more representative of the community doing outreach, which may have an impact on who is accessing our services. There is also less resentment among staff around doing outreach activities because it is financially incentivized."
The next round of Incentive Program deliverables is due May 31, 2025. For questions about the incentive program, email: HS_BHRS_ASK_CALAIM@smcgov.org.
Be sure to check out the QM lightbulb which comes out the Friday before the Leadership meeting, which occurs on the third Wednesday of the month.
Please email Caprice Scott, CalAIM Project Manager, at cscott1@smcgov.org for any CalAIM questions.
For questions, feedback or to join this mailing list and receive this newsletter, please email Audrey Davis, BHRS Communication Specialist, at adavis2@smcgov.org.
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