Press Release: DOA, PSC Recognize National Energy Assistance Day

STATE OF WISCONSIN

DEPARTMENT OF ADMINISTRATION

Tony Evers, Governor

Kathy Blumenfeld, Secretary

DOA, PSC Recognize National Energy Assistance Day

Wisconsin Home Energy Assistance Program Helps Keep the Heat On

Madison, Wis. – In honor of National Energy Assistance Day on February 1, the Wisconsin Department of Administration (DOA) and the Public Service Commission (PSC or Commission) are sharing a reminder that the Wisconsin Home Energy Assistance Program (WHEAP) is available to help Wisconsin households with energy assistance and weatherization needs. Each year, more than 200,000 households across the state turn to WHEAP for help with their heating and electric bills.  

“The Evers Administration remains committed to helping Wisconsinites keep the heat on this winter season, especially as households face colder temperatures and rising household costs,” said DOA Secretary Kathy Blumenfeld.

WHEAP is part of the state's comprehensive Home Energy Plus program, providing assistance with emergency energy needs and furnace repairs, conservation service, and weatherization for Wisconsinites that meet income eligibility. So far this heating season, 112,251 Wisconsin homes have received more than $57 million in financial assistance, with an average heating benefit of $349, and average electric benefit of $224.

“Utility bill assistance and support is available to help families year-round,” said PSC Chairperson Rebecca Cameron Valcq. “I appreciate Governor Evers’ commitment to ensuring all Wisconsinites can afford essential utility services through WHEAP, and I thank our utility providers for their partnership.”

Households can apply online at energybenefit.wi.gov, by phone at 1-800-506-5596, or  visit energyandhousing.wi.gov to find out about available resources. Eligibility is based on household income, household size, and energy costs. Residents may be eligible if the gross household income is 60% of the state median income level or less.

Median Income Guidelines for 2024

The PSC can help residents resolve disputes with utilities regarding electric, natural gas, and water service. Customers must first try to resolve a dispute directly or establish a payment plan with their utility provider. If customers cannot reach an agreement with their utility, they may contact the PSC by calling 608-266-2001 or 1-800-225-7729 or submitting a PSC complaint online.