Barista is a very handy tool, as long as you remember it is out there! If you are not familiar with Barista, it is our virtual help desk assistant. It can be accessed via web browser or through the Barista mobile app. Using Barista you can:

• Unlock your DOJ account
• Get answers to common questions
• See important IT related announcements
• Download quick reference guides 
• Open help desk tickets
• Open service requests

If you have not already downloaded and installed the Barista app on your phone we highly encourage you to do so. The Barista app stays logged in for extended periods of time, making it easier to unlock you DOJ login account. You will also be quickly notified of any announcements so that you don't miss critical information. To install the Barista app:

1. Search the App or Play store for Espressive Barista and install it using the normal installation process for installing an app on your phone.
2. When prompted for the tenant, enter, WIDOJ
3. Login using your DOJ username and 20+ character password
4. When prompted, enter/approve your MFA code

In one of Microsoft's most recent updates they introduced predictive text in Outlook. I admit that I found this a bit annoying at first. I decided to follow my own advice and give it a chance before I turned it off and I am glad I did. 

Predictive text in Outlook provides suggestions for what you might want to say next when typing an email. Even if I do not take the suggestion it can be a great time saving feature. Predictive text works both in the full Outlook application and in Outlook Web Access (OWA). 

To take advantage of predictive text, just press the TAB key on your keyboard when you see a suggestion (it will display as text using a grey font). 

If you decide that you do not want to use predictive text you can turn it off. To turn off predictive text:

1. In Outlook, click the File tab and then click Options
2. Click Mail
3. In the Compose Messages section, clear the checkbox for Show text predictions while typing

The DOJ email vault is not necessarily new but not everyone knows about it or how to access it. The email vault, sometimes called the enterprise vault is where emails are archived so that your primary mailbox size can remain manageable. Although for many people it can be accessed through the full Outlook application, it is recommended that you use the web based search because some people have reported that searching in Outlook does not always return the full search results. 

To access the email vault:Using your preferred web browser, go to: https://ev01.doj.state.wi.us/EnterpriseVault/search/shell.aspx?

Once you access the email vault you will see a navigation pane on the left which will display any mailbox that you have vault access to. Depending on how long you have been with the DOJ you may have two mailboxes listed with your name. If you see two mailboxes, one will be the legacy vault which contains emails from a few years ago and earlier. This mailbox also organizes those emails into the folder structure they used in Outlook. The other mailbox, and this is the one everyone will have, contains copies of all emails sent and received and is typically kept up to date within a few minutes. This mailbox is not organized into any folders. and contains the emails from the last few years. Because it is not organized into folders, you may see an email multiple times because you are seeing not only the one you received but also the one you sent. 

Searching the vault is fairly straightforward. 

1. Click the mailbox you want to search
2. At the top of the list of emails, choose up to 2 search criteria
3. Click the magnifying glass icon on the far right

Once you find what you are looking for you can choose it from the search results and view the email contents. If desired you can click the download button on the far right of the message preview to download the email. A downloaded email can be opened and treated like any other Outlook message. 

 It is generally accepted that the "average" American is considered to have a reading level equivalent to a 7th/8th grader using the Flesch-Kincaid model. This means that if you are writing content that you plan on sending out to the general public you may want to know if what you are writing will be understood. Furthermore, even though the general public is considered to be able to understand what is written at that level, it is often recommended that websites target a bit lower than that. 

This begs the question, how do you figure out what reading level you are writing at? Fortunately, Microsoft Word can show you the readability statistics for your document. This feature used to be easy to find but now you have to click through a few places to find it. 

To view readability statistics:

1. In Word, click the Home tab if necessary
2. On the far right of the ribbon, look click Editor
3. In the Editor panel, click Document Stats
4. Click OK to the message

It should be noted that these guidelines are for content meant for the general public. If you are writing for a specialized audience this may not apply, but it is still interesting to see. 

Hidden Gems

Teams Chat Gems

Teams chat message options

You may not realize that you can do more than just respond to a teams message with text, emojis and GIFs. If you right click on something that was sent to you in Teams chat you have a few handy options. 

• Reply - includes the message you are replying to as part of your message. This is especially handy when you are replying to something that is a few messages back. 
• Pin - pins the message to the top of the chat window. This is only really handy if you have a short chat. Some of my chats have been going on for years now, it would take a lot of scrolling to find the pinned item. 
• Save this message - places a copy of the message in your saved area which can be accessed by clicking your profile picture. This can allow you to quickly refer back to information that you need to access again. 
• Mark as unread - marks that message as unread which also adds the indicator to the chat that you have unread messages.
• Share to Outlook - puts a copy of the message in an email for you to send. 
• More actions > Create task - Allows you to create a task in one of your Planners based on the chat information.

Schedule a Meeting

If you need to quickly schedule a meeting with everyone who is in a chat with you, click the schedule a meeting button (looks like a folder with a +) under where you type messages. 

Windows Gem

Tag your MS Office files

This one comes to you from a question that came into Tech Tips, If you are looking for another way to organize your Office files, you can tag them with key words or categories and then when you are using the details view in Windows you can see those tags. You can add tags by opening the file. Then click File > Info. On the right of the Info screen you should see an option to add a tag. Just type what you want and save the file. Then go to File Explorer in Windows and switch to details view, if needed. Right click the column labels and choose Tags.