If you offer health insurance, payments are now due through ETF’s new Payment Application each month on the 24^th (next business day if the 24^th falls on a weekend or holiday). As a reminder, employers should first access your invoice through the Billing Manager in My Insurance Benefits. Look for the waffle icon on the top right. Then, employers must use the Employer Portal to access the Employer Payment Application which ultimately uses U.S. Bank’s ePay. 

Please allow at least three billing cycles for all conversion-related invoice changes. This is dependent on the timing of your data validation, vendor discrepancy process corrections, and the volume of retro adjustments prior to July 1, 2026 for your members. Reference these job aids for support in accessing the invoice and making your payment: 

• Employer Job Aid: Understanding Your Invoice in My Insurance Benefits (ET-1141d)
• Employer Job Aid: Submitting a Payment via ETF Payment Application (ET-1141e) 
• 2026 Local Employer Invoice & Payment Dates for Cutover 

Monthly release notes are available to provide a quick overview of recent updates, enhancements, and fixes made to My Insurance Benefits, the Employer Transaction Application, and other tools you will use with the new insurance administration system. Check these quick summaries each month to stay informed of new features and functionality.

Read the July Release Notes -  See the latest updates we just rolled out! 

Want to look back or see what's ahead? Visit the Release Notes Page to view all past and upcoming releases. 

As we prepare for the 2027 plan year, employers are encouraged to review the upcoming changes to group health insurance, program options, and administration protocols. The 2027 preview outlines critical updates that impact active employees and their dependents.

For the preview information and other open enrollment information, see the employer Group Health Insurance page.

HR administrators can continue to reference My Insurance Benefits Resources to support employees enrolling with My Insurance Benefits this fall. 

ETF is offering ongoing sessions to answer your question on the new My Insurance Benefits for employers every Tuesday and Thursday, except the week of August 3, from now through the week of September 7. 

Important Schedule Note: Please note that Q&A sessions will not be held next week (the week of August 3). Regular Tuesday and Thursday sessions will resume the following week. 

After you've watched the overview training, bring any outstanding administrative questions or specific scenarios to one of our weekly live Tuesday or Thursday Q&A sessions. Attend any session based on topic relevance or scheduling needs. Registration is not required and you can drop in to a session any time.  To find out more, including training topics and links to join, see Drop-In My Insurance Benefits Employer Training Now Available. 

• The Employer Resources Page – Tools for HR Administrators and Members, and the new Employer Toolkits for employer use with members, including promotional materials you can use to promote 24/7 access to My Insurance Benefits. 

• The Employee Resources Page – Help your employees with job aids, forms, and other helpful items. 

• The FAQs Document – Updated weekly to incorporate employer questions about the new systems.

• The My Benefits Employer News Index - Catalogs all My Benefits articles by topic 

• Release Notes – Recent updates, enhancements, and fixes made to My Insurance Benefits, the Employer Transaction Applications, and other tools you will use with the new insurance administration system. 

Q: Can scheduled reports be programmed to be emailed to a recipient? 

A: When scheduling a standard report, you have the option to “Share” the report with others in My Insurance Benefits who have similar access to data. It does not automatically email the reports. If you choose to download the report, you can share it manually. Rules protecting PHI and PII still apply with reporting.