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In This Issue

March 26, 2026

• Introduction
• Road to My Insurance Benefits Go Live
• Important Dates
• Future State Processes & Guidance
• Resources
• Talking Points to Share With Your Staff

Introduction

^{All Employers |  All Insurance Benefits}

Welcome to My Benefits Employer News, a newsletter to keep you informed about ETF’s new insurance administration system. Save time by only reading the articles relevant to you—the first line of each article identifies which employers and benefits the article applies to. View previous issues. 

Road to My Insurance Benefits Go Live

^{All Employers |  All Benefits}

Stay on track with the transition to the new My Insurance Benefits platform.  Use the graphic below to follow progress, monitor upcoming milestone dates, and prepare for go-live events.

Important Dates

^{All Employers | All Benefits}

To ensure a smooth transition to My Insurance Benefits, a timeline of essential dates are noted below. These dates include system launches and enrollment freeze dates starting April 17 that require your attention.

* Note: There is NO FREEZE for supplementals for state agencies.

(includes ICI, Delta Supplemental Dental, MetLife Vision, TASC for Pre-Tax Savings, and Securian Accident)

Important Reminders for Employers 

• During the cutover to My Insurance Benefits, employers must hold enrollment and change documents until mid-June. In mid-June, employers will have the chance to enter and verify enrollment and change information received during the freeze in My Insurance Benefits.
• Applications received after freeze deadlines will be returned to you to enter into My Insurance Benefits when available.
• There is no enrollment freeze for the Accident Plan; enrollments and changes continue without interruption. 

Note: There is NO FREEZE for supplementals for State Agencies. This includes ICI, Delta Supplemental Dental, MetLife Vision, TASC for Pre-Tax Savings, and Securian Accident)

Future State Processes & Guidance

Verifying Agency Access for IAS and My Insurance Benefits

^{All Employers | All Benefits}

As we approach the July 1 rollout of the My Insurance Benefits platform, we recommend that all HR Administrators and benefits professionals review their system permissions. Please ensure that the appropriate personnel have access to IAS-related tools by completing the ETF Online Access Security Agreement - IAS (ET-8928i).This step is required for the continued use of the ETA and My Insurance Benefits this summer.

Employer IAS Procedures Available

^{All Employers | All Benefits}

With the launch of My Insurance Benefits, employers will engage in multiple tasks and workflows in the new system. Many of these tasks are straightforward. However, some require utilizing additional systems or coordination with ETF and vendors.

For these situations, ETF has created a new resource:

This procedures manual includes information on how to address a variety of scenarios in My Insurance Benefits. Some of these scenarios are common (e.g. Divorce) and some are less common (e.g. Enrolling a Military Student Dependent Over Age 26). Each procedure has a background of the topic, related resources and links, and step-by-step guidance. This guidance also addresses when a scenario might branch into separate paths (e.g. if an employer has or has not already verified a dependent missing from coverage).

ETF is regularly updating the procedures, including for interim periods as different employer groups go live with My Insurance Benefits. Along with other resources like the HR Administrator Guide (ET-1110) and Qualifying Life Event and Change Reason Companion Guide (ET-1141), the employer procedures can help you navigate daily tasks in My Insurance Benefits.

Resources

^{All Employers | All Insurance Benefits}

ETF is regularly updating the Employer Q&A Resource to incorporate employer questions from the My Insurance Benefits training sessions. We encourage all employers to check this document regularly for new questions you may have.

Other Resource Links

• The My Benefits Employer News Index - Catalogues all My Benefits articles by topic.
• Release Notes – Learn the latest updates to My Benefits and related tools.

Talking Points to Share With Your Staff

^{All Employers | All Insurance Benefits}

Reminder: Utilize the ready to use resources of the My Benefits Marketing Toolkit, which includes posters, web banners, and slide decks to help you promote the new My Benefits system with your employees.

^{Locals & Non-STAR Employers | ICI and Accident Plan}

As we move to the next phase of the IAS program, please remember to submit updated ICI and Accident enrollment files to ETF by April 17, 2026. Your final ICI and Accident enrollment files must be submitted by May 15, 2026. You will need to manually enter any ICI and Accident enrollment updates not submitted by May 15, 2026, into My Insurance Benefits in the weeks preceding the July launch to ensure employee coverage is accurate.

The information in this publication represents the state of the Insurance Administration System Program at the time of this writing. This is an active program; therefore information is subject to change according to ongoing discovery and testing.