UTC Connections Newsletter - Fall 2022

Having trouble viewing this email? View it as a Web page.

Connections Newsletter Header

October 2022


PEAR Workgroup

utc pro equity anti racism logo with a pear

Seeking Members for Pro-Equity Anti-Racism Advisory Group 

We are looking for external partners who are interested in becoming a part of our PEAR (Pro-Equity Anti-Racism) Advisory Group, which will advise the internal PEAR team on its decision-making. 

We will be holding two virtual informational meetings at 1 p.m. and 6 p.m. on Nov. 2 to provide an overview of PEAR, explain what the advisory group will be doing, and take suggestions on format and timing. Please join us to learn more–no commitment necessary, and subscribe to our equity mailing list! Email the PEAR team with questions or take our survey if you're interested in participating.

Join the virtual meetings with this Zoom link.



Reminder: Utility Bill Assistance Available for Qualified Households

Utility bills

Having trouble paying your utility bills? Financial assistance is available for those who qualify.

There are still COVID-19 assistance funds available for energy utilities in addition to ongoing assistance programs. Contact your utility company to learn how to apply, and ask about your options, including setting up a payment plan.

Federal funding is also available for qualifying customers through the Federal Low Income Home Energy Assistance Program (LIHEAP). LIHEAP funds are distributed through local community action program agencies. 

Find your local agency to apply for LIHEAP.

You may also qualify for COVID-19 financial assistance for rent and utilities through the Consumer Financial Protection Bureau.

Learn more about your rights.

You can reach the commission’s Consumer Protection staff toll-free at 1-888-333-9882 or consumer@utc.wa.gov, Monday through Friday, 8 a.m. to 5 p.m. 



Customer Fees and Notice Rulemaking

The commission is currently reviewing its rules and is seeking public feedback on potential changes, including the possibility of permanently eliminating late fees, disconnection fees, and reconnection fees.

Other topics for consideration include payment arrangements and programs, billing requirements, and collections.

Diverse participation is encouraged on this matter and the commission welcomes public comment. If you have questions, contact Andrew Roberts at andrew.roberts@utc.wa.gov or (360) 664-1101.

Read more about Docket U-210800 on our website.



UTC 101 Workshop – Recording Now Available Online

UTC 101 Recording Video

Who is the UTC and what do we do? Find out by watching our UTC 101 video, a virtual training where we explain the structure and role of the commission and ways you can get involved.​

​Check out the training on our YouTube Channel.

Find out how to get involved with UTC events by viewing our calendar.

You are invited to tune in every other Thursday to the UTC's Open Meetings on our website at: utc.wa.gov/watch.



UTC Building Open by Appointment Only

UTC Building

The UTC building is open to the public by appointment only.

Call 360-664-1234 to schedule an appointment during regular business hours.

Before entering the building, all visitors must:

  • wear a mask,
  • show proof of COVID-19 vaccination, and
  • complete an online health screening.

While our lobby is open to the public by appointment, all business can be completed online. Learn more at: utc.wa.gov/visit.