REMINDER: Utility billing autopay options change on Jan. 2

City of Redmond Washington sent this bulletin at 12/19/2024 01:00 PM PST

REMINDER

Autopay Options Change on Jan. 2

Changes are Coming to Utility Billing Payment Options

Online autopay with an electronic check, credit card, or debit card will end on January 1, 2025. The City of Redmond can no longer support the option to accept recurring payments online because the cost has increased significantly in recent years.

There are other options to automatically pay utility bills

Customers using online autopay with electronic checks, credit cards, or debit cards should consider switching to direct debit autopay.

To sign up for direct debit from your checking or savings account, fill out this direct debit application (PDF) and return it to City of Redmond Utility Billing along with a voided check or an ACH letter from your bank.

Who can I talk to if I have more questions?

Please contact Redmond Utility Billing at 425-556-2152, or email questions to UtilityBilling@redmond.gov.

Learn more about utility billing payments

If you received this email, our records indicate that you are currently enrolled in autopay with using a credit or debit card or electronic check.

Please review our full list of payment options.

If this message has reached you in error, please disregard this email.

City of Redmond
www.redmond.gov
communications@redmond.gov
15670 NE 85th St, Redmond, WA 98052
P.O. Box 97010, Redmond, WA 98073

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The City of Redmond assures that no person shall, on the grounds of race, color, national origin, or gender, as provided by Title VI of the Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity. For more information about Title VI, please visit redmond.gov/TitleVI.