Be Aware of Changes to Utility Billing Payment Options
Online autopay with an electronic check, credit card, or debit card will end on Jan. 1, 2025. The City of Redmond can no longer support the option to make recurring payments through autopay because the cost has increased significantly in recent years. Customers using online autopay with electronic checks, credit cards, or debit cards should consider switching to direct debit autopay. To sign up for direct debit from your checking or savings account, fill out this direct debit application (PDF) and return it to City of Redmond Utility Billing along with a voided check or an ACH letter from your bank.
Please contact Redmond Utility Billing at 425-556-2152, or email questions to UtilityBilling@redmond.gov.
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