Office Support Assistant

The Department of Community Development is looking for an Office Support Assistant to join the team! The primary function of this position is to provide high-level customer service while greeting and triaging customers visiting the Department of Community Development Lobby, review imaged records for quality control and sensitive information, prepare permits for issuance, route customer inquiries, and assist with the department’s public records requests and records management program. The ideal candidate is highly motivated, detail oriented, and committed to delivering the best customer service!

 

This is a full-time position with wages ranging $18.28 - $25.83 hourly. This position is covered under the AFSCME 1308 CBA and offers: medical/dental/vision, life insurance, participation in the PERS State Retirement Plan, 11 paid holidays, and 2 floating holidays, 8 hours per month of vacation accruals, and 8 hours per month of sick leave accruals.

 

QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS:

REQUIRED EDUCATION AND EXPERIENCE:

 

High School Diploma or GED; AND

One year of progressively responsible clerical/office support experience including providing customer service, in-person and by telephone, with the public; word processing and data entry experience; OR

Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work.

One year of related coursework from a college, university or business school recognized by the US Department of Education, which may be substituted for the one year of experience.          

PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS:

Previous experience working with Adobe Acrobat Professional and Microsoft Office Suite Products, including Outlook, Word, Excel, SharePoint, Visio.

Accurate keyboarding at a minimum of 45 w.p.m.

Previous experience with data entry.

Previous customer service experience with the public.

Previous experience working with or for a local government agency.

If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment.

 

Criminal Conviction Standards:

The successful incumbent will or may have access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.

Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.)

 

Work is performed primarily in an office environment and positions in this class typically require:

 

Walking, bending, stooping and twisting.

Reaching above and/or below shoulders.

Handling/grasping documents for equipment.

Sitting and/or standing for short or extended periods of time.

Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person, on the telephone, or using other electronic media.

Adequate hearing sufficient to communicate effectively and respond appropriately in person and/or on the telephone.

Vision sufficient to drive a vehicle during daylight and nighttime hours, read source materials, plans and drawings, to read computer and similar screens and see detail or color.

Repetitive motions for computer/tool/equipment use.

Requires exertion of force of 30 pounds occasionally, 20 pounds frequently, and/or 10 pounds continuously to lift/carry/move objects, files/documents, and field equipment necessary to conduct inspections.

Ability to work in an open office environment.

 

This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months. Applications are being accepted through Wednesday, August 9^th, 2023.  Virtual interviews via Microsoft Teams are tentatively scheduled for the week of August 21^st, 2023. To view additional optional benefits, an illustrative example of duties, and to apply, please visit our website: OFFICE SUPPORT ASSISTANT - DCD | Job Details tab | Career Pages (governmentjobs.com)