New virtual contact center and search tool to connect King County residents to services
Crossposted from Cultivating Connections
On Sept. 30, the Resource Access Team, a new key investment of the Veterans, Seniors, and Human Services Levy, launches their virtual contact center and online interactive resource database to better connect King County residents with the services and resources they need to thrive.
Resource Access is a multifunctional customer service team within the Department of Community and Human Services that will serve as a centralized information and resource referral system, helping to bridge gaps across the human services system making it easier for residents of King County to access the services they need. The team aims to help King County residents remain housed, retain employment, access emergency financial assistance, connect to behavioral health treatment, and more! Read more.
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Double the excellence: King County Metro celebrates Operators of the Year
Crossposted from Metro Matters
Metro celebrated two “Operators of the Year” today, marking the rare occasion of two drivers being selected for the annual honor.
Emmanuel “Manny” Bautista and Thulin Tolliver were jointly honored as Metro’s 2023 Operators of the Year during a ceremony at the Central/Atlantic Base on Wednesday.
Metro riders and colleagues call them skilled, kind and amazing examples of public servants.
“Every day, their commitment to safety and reliable service stands out,” said King County Executive Dow Constantine. “Their dedication is a shining example of King County’s public service, always putting our residents first.” Read more.
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Employees invited to participate in Week Without Driving challenge, Sept. 30 – Oct.6
Disability Rights Washington is holding their annual “Week Without Driving” challenge. Nearly one-third of people living in the United States—people with disabilities, young people, seniors, and people who can’t afford cars or gas—rely on walking, rolling, taking transit, or asking for rides. The “Week Without Driving” challenge encourages participants to get where they need to go without driving a car, showing advocacy, and increasing their understanding of the barriers non-drivers experience in accessing our communities. We hope that you will consider taking part in this unique and illuminating challenge.
Please refer to the Employee Transportation Program (ETP) website for information on all the commuter benefits you have access to including a free transit pass, Vanpool/Vanshare subsidies, and Bike/Walk/Carpool Incentives at www.kingcounty.gov/ETP.
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Register for upcoming onsite King County flu and COVID-19 clinics
Getting your updated flu and COVID-19 shots is an important part of protecting your health, your family’s health, and your community’s health. Each year, King County’s Balanced You arranges onsite flu and COVID-19 shot clinics for employees who work onsite.
You will need to register for the onsite clinics. You are welcome to walk-in, but you will still need to register to receive shots, so please do so prior to the clinics. The following are upcoming onsite clinics:
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South Bus Base, Classrooms A and B, 12100 E Marginal Way S, Seattle, WA 98168, Thursday, Oct. 3, 1:30 to 3:30 p.m. and Thursday, Oct. 10, 7 to 8:30 a.m.
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R.C.E.C.C., OEM Training Room, 3511 NE 2nd St, Renton, WA 98056, Tuesday, Oct. 8, noon to 2 p.m. and 5:30 to 7 p.m.
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Rail Division – OMF East, South Bellevue Room, 1925 120th Ave NE, Bellevue, WA 98005, Wednesday, Oct. 9, 7 to 9:30 a.m.
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East Bus Base, Classroom 211, 1975 124th Ave NE, Bellevue, WA 98005, Wednesday, Oct. 9, 1:30 to 2:30 p.m.
Click here to register and for your appointment. This Balanced You blog post shares more information about additional locations, times, and how to schedule an appointment.
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Records Management Reminder: Most information that we have access to is considered a “Record”
The definition of a record is “any information – regardless of format – that is created, received, or maintained, and which supports, sustains or provides evidence of King County business.”
Because of this broad definition, most information we have access to can be considered a record that needs to be managed.
This can include, but is not limited to:
- Paper records
- Emails
- Microsoft Office documents (Word, Excel, PowerPoint, etc.)
- Information in databases
- Audio and video files
- Photographs
- Social media and website posts
- Text messages
- And many more!
For more information, visit the county’s Records Management Program website or contact them at records.management@kingcounty.gov. The Records Management Program, in the Department of Executive Services, provides guidance, resources, and training to all King County employees to assist them with managing King County’s public records according to state and local legal requirements and best practices.
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Balanced You self-care webinars: Balancing Your Financial and Emotional Well-being in the Workplace, Oct. 3
According to a survey by Bankrate.com, more than half of Americans said money has a negative impact on their mental health. Balanced You welcomes back Tiffany Willis, Senior Financial Wellness Speaker with My Secure Advantage. She will share how your financial well-being can affect your emotional well-being and give tips on how to increase your income, create a simple budget, establish a financial recovery plan and more.
Training Spotlights:
Building Gender Inclusive Spaces (BGIS): Supporting Trans & Non-Binary People in the Workplace – Online – In this three-hour workshop, participants will learn about the long history of gender diverse peoples across the globe, foundational knowledge of gender and sexuality, and best practices to support a gender diverse workforce. Participants will have the opportunity to move through real-life scenarios, apply their understanding of pronoun use, and develop strategies to advance gender equity at King County. Our next session still has openings.
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Tuesday, Oct. 8, from 1 to 4 p.m. Enroll here. (2.75 SHRM PDC)
Building High Trust Cultures – Online – When work cultures and relationships are rooted in trust and psychological safety there is less stress, burnout, and turnover, as well as higher team performance, innovation, and engagement. Trust is a crucial component to successful interpersonal and team dynamics, all of which are impacted by social identities. Using age/generation as an illustrative example, this course shows that healthy workplaces rely on a foundation of trust. As a leadership cornerstone, building trust fosters a culture of inclusion and belonging where every employee can bring their authentic self so their strengths shine.
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Thursday, Oct. 17, from 8:30 a.m. to 12:30 p.m. Join the waitlist here. (3.75 SHRM PDC) More sessions are coming soon.
Please visit our Learning and Development training website and our Career Support Services website for more learning opportunities. Also, for discounted college and continuing education opportunities, visit our Discounts webpage and expand the Higher Education menu. For more information, contact the Learning and Development Team at KCTraining@kingcounty.gov or visit www.kingcounty.gov/learning.
Featured Job: CECO Instructor (OETC)
Salary: $38.14 - $48.34 Hourly
Location: WA
Job Type: Career Service, Full Time, 40 hrs/week
Job Number: 2024KR22723
Department: DCHS - Community & Human Srvcs
Division: Children & Youth Services
Opening Date: 9/27/2024
Closing Date: 10/12/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Z3 : KC Personnel Guidelines
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. This position is part of the Children, Youth and Young Adults (CYYA) division of DCHS and provides curriculum design, and basic skills instruction for out-of-school youth enrolled in at Center for Education and Career Opportunity (CECO) at Shoreline Community College. CECO is a re-engagement school that serves students who have dropped out of high school and supports them to and through a college education, tuition free. CECO students are disproportionately low income and/or youth of color. These are the same groups that show statistically lower success rates in traditional education and are increasingly under-represented throughout traditional academia and are increasingly under-represented moving up the education-attainment ladder (i.e.: attaining post-secondary credentials). CECO has more than twenty-five years of experience successfully serving these under-served, under-represented students.
Learn more about this position or view all available positions.
King County Headlines
Best Starts for Kids: Now accepting applications for the Promoting First Relationships – Agency Training Project RFA – apply by November 8!
King County Local: Greater Maple Valley/Cedar River shares vision for community at Subarea Planning open house
Cultivating Connections: Reflections from Recovery Month + Save the Date for the 30th Behavioral Health Legislative Forum
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