Please use trip planning tools; Some bus trips canceled after vehicle issue identified

After two Metro operators identified a manufacturing issue in the steering system in some vehicles, Metro proactively removed 126 buses from service out of its 1,500-vehicle fleet. The identified problem did not lead to any accidents or injuries. Metro inspected all its buses to ensure all vehicles in service continue to perform safely and within specifications. The defect does not extend to all New Flyer buses and many remain in service.

We apologize and ask for your patience as some bus trips are being canceled and we adjust plans to keep you moving.

To check your trip and/or to discover other travel options, please use King County Metro’s planning tools:

• Use “Text for Departure” by texting your bus stop number to 62550. You will receive a text with the next departure times and/or canceled trips at that stop.
• Sign up for Transit Alerts via email or text.
• On Twitter, follow @kcmetroalerts for route alerts, cancellations and delays. Follow @KingCountyMetro for general information.
• Visit TripPlanner.kingcounty.gov and/or use other map apps (e.g., Bing Maps, Google Maps, One Bus Away, etc.)
• Metro’s customer service office is open on weekdays from 6 a.m. to 6 p.m. weekdays at 206-553-3000.

Metro’s first priority is the safety of our community members, customers and employees. Thank you for using Metro’s customer resources and tools to support your travel during this time.

Full announcement can be found on the Metro Matters Blog.