 New ORCA card system begins on May 16
Starting May 16, hundreds of thousands of ORCA transit customers across the Puget Sound region will have access to the new ORCA system. Customers will also begin to see new card readers and vending machines as technology is updated and rolled out at transit locations throughout the region. This will mark the start of ongoing improvements to the ORCA system over the next several years.
Please note the following key details and dates in preparation for the May 16 launch of the new ORCA system and the myORCA.com website:
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May 12 at 6:00 p.m. PST: the current Business Account Website, orcacard.biz, will be deactivated in preparation for the May 16 launch when you will use myORCA.com.
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May 14 – May 16: Fares will not be collected on most area transit systems while the ORCA system transitions to a new system.
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May 16: The cost per ORCA card will be reduced from $5 to $3. If possible, we suggest you wait until May 16 to place your next card order.
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May 16: myORCA.com is the new Business Account website. Set up your newly migrated business account by accessing the password reset email in your Primary Contact’s inbox.
ORCA Choice check/ACH/Wire transfer payments in the new ORCA system
Currently, your ORCA check/ACH/Wire transfer payments are sent to King County Finance. Beginning at launch of the new ORCA system on May 16, Central Puget Sound Regional Transit (Sound Transit) will assume the centralized role for ORCA financial management.
For Choice customers who pay by check, ACH or Wire transfer for their monthly orders, you will place your order using the new website and select the Invoice payment method at checkout. Your order will automatically complete and an invoice will be available within 2 business days for you to download and print from your ORCA account. Payment terms are Net-30. Follow the instructions on the invoice to remit payment.
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