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King County Metro continues minor service reductions
King County Metro continues to recover from recent winter storms and ongoing reduced workforce availability. While more than 90% of Metro’s scheduled bus service is on the road, we are extending our temporary reduced service schedule and canceling some bus trips.
Before traveling, please allow for additional travel time and use Metro’s real-time travel tools to confirm whether your trip is operating or canceled. (See “Trip planning tools”)
Earlier this month, Metro first announced a temporary service reduction due to recovery and workforce availability challenges. While some individual trips will continue to be canceled, nearly all of Metro’s 160 bus routes will operate on weekdays and weekends. The exceptions during this recovery period are that routes 162, 177, 304, 320, and 330 will not operate on weekdays, and route 125 will not operate on Saturdays.
Metro is closely monitoring the situation and will reassess whether it is able to restore canceled bus trips in the coming weeks. We apologize for the inconvenience and greatly appreciate your patience as our workforce stabilizes.
Trip planning tools
- Planning in advance:
- Real-time updates that show whether a bus trip is operating, when it’s due to depart, or if it’s been canceled:
- Use Text for Departures. Text your bus stop number to 62550 and receive the next bus trips headed their way or a cancellation notice. (Tip: Save 62550 in your phone in advance.)
- Go to “Next departures” on the Puget Sound Trip Planner webpage or the Puget Sound Trip Planner App. Check to see whether your trip is reporting its position and its estimated arrival time.
- Follow @kcmetrobus on Twitter to see the latest service information.
- Metro’s customer service call center at 206-553-3000 is open weekdays from 6 a.m. to 8 p.m. for assistance with trip planning and general information, and from 8 a.m. to 5 p.m. for ORCA support and customer comments.
Read more about it on the Metro Matters blog.
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