Customer Information and Assistance Lead
King County, Washington sent this bulletin at 04/20/2018 05:45 PM PDT04/20/2018 05:18 PM PDT
The Department of Judicial Administration (DJA) is an innovative, forward-looking agency using technology to help perform tasks better, more efficiently and reliably. DJA (also known as the Superior Court Clerk's Office) performs a variety of services for the Court, litigants and the public. DJA's mission is to provide professional, high-quality Superior Court record services and justice system programs, while ensuring access to justice and integrity in the process.
This position will be responsible for providing equitable and socially just services to a wide variety of customers handling court related matters and will need a broad understanding of Clerk's Office services, and be able to interpret and apply established policies, guidelines, programs and procedures with little need for referral to other staff.
King County values the balance between work and life outside of work. We offer an outstanding benefits package, 10 paid holidays, life insurance, an employee assistance program and much more. Please visit our website to learn about King County's commitment to employee's health and well-being: http://www.kingcounty.gov/employees/.
WHO MAY APPLY: This position is open to current King County employees only. The Department of Judicial Administration values diverse perspectives and life experiences, and encourages people of all backgrounds to apply.
WORK LOCATION: This position will be based primarily at Maleng Regional Justice Center, 401 4th Ave. N., Kent, WA 98032 but may attend training and meetings at our other locations including the King County Courthouse, 516 3rd Avenue, Seattle WA 98104 and the Youth Services Center at 12th and Alder.
WORK SCHEDULE: This position is overtime eligible. It works a 40 hour work week; Monday through Friday, 8 hours per day on a schedule to be established by the supervisor.
APPLICATION PROCESS:
Required Materials:
* Copy and paste one or more documents into the text resume section of the application.
* Attach multiple documents/files in the resume attachment section.
Contact information: Please direct questions about this position to Kristy Archie 206-477-3024 and questions regarding recruitment to Joy Fernandes 206-477-0774.
This position will be responsible for providing equitable and socially just services to a wide variety of customers handling court related matters and will need a broad understanding of Clerk's Office services, and be able to interpret and apply established policies, guidelines, programs and procedures with little need for referral to other staff.
King County values the balance between work and life outside of work. We offer an outstanding benefits package, 10 paid holidays, life insurance, an employee assistance program and much more. Please visit our website to learn about King County's commitment to employee's health and well-being: http://www.kingcounty.gov/employees/.
WHO MAY APPLY: This position is open to current King County employees only. The Department of Judicial Administration values diverse perspectives and life experiences, and encourages people of all backgrounds to apply.
WORK LOCATION: This position will be based primarily at Maleng Regional Justice Center, 401 4th Ave. N., Kent, WA 98032 but may attend training and meetings at our other locations including the King County Courthouse, 516 3rd Avenue, Seattle WA 98104 and the Youth Services Center at 12th and Alder.
WORK SCHEDULE: This position is overtime eligible. It works a 40 hour work week; Monday through Friday, 8 hours per day on a schedule to be established by the supervisor.
APPLICATION PROCESS:
Required Materials:
- King County Application
- Resume
- Letter of Interest that explains how your education and experience makes you the best candidate for this position
- Answers to the supplemental questions at the end of this job announcement.
* Copy and paste one or more documents into the text resume section of the application.
* Attach multiple documents/files in the resume attachment section.
Contact information: Please direct questions about this position to Kristy Archie 206-477-3024 and questions regarding recruitment to Joy Fernandes 206-477-0774.
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