Metro Transit Customer Service Survey – You are invited to take our survey

Metro’s Customer Communications and Services team is seeking input from those who know best - our valued customers – about some of the services we provide.

You are invited to participate in a short survey about our services that you may have used. This survey covers the King County Metro customer service call center (206-553-3000), Pass Sales (at King Street Center or Westlake Station), and social media (Transit Alerts, Twitter, Facebook, etc.)

We would like to know what you think we are doing well, and where we can find opportunities to improve.

Please find the survey at https://www.surveymonkey.com/r/DXWKFCY.

This survey is fairly short with an expected completion time of 2 to 5 minutes; it will direct you to questions that are pertinent to services you use or access. The link to the survey will be active for the next two weeks and will expire on July 10.

Thank you for using our services, and for taking the time to help us serve you better.