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City Hall Reception Hours Are Changing Starting August 11 To better align with community needs and improve service efficiency, Kenmore City Hall is updating its front desk reception hours starting Monday, August 11.
New Reception Hours:
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Monday, Tuesday, Thursday: 9 a.m. - 3 p.m.
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Wednesday: 12 p.m. - 5 p.m (Development Services Open Permit Hours: 9 a.m. – 12 p.m.)
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Friday: Closed (no reception hours)
This change is part of a pilot program informed by data on walk-in visits and call volume. An updated City Hall phone tree, launched in July, is already helping direct callers more efficiently and allowing staff to better assist in-person visitors. A new self-service kiosk is also available in the City Hall lobby during all open hours. For questions or feedback, email cityhall@kenmorewa.gov.
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