Prepare for provider revalidation

Washington State Health Care Authority sent this bulletin at 08/28/2026 10:05 AM PDT

August 28, 2026

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HCA and DSHS will contact providers to revalidate

The Centers for Medicare & Medicaid Services (CMS) directed the Health Care Authority (HCA) and the Department of Social and Health Services (DSHS) to complete revalidations of all Apple Health (Medicaid) providers by June 5, 2028.

HCA and DSHS will contact providers who must complete an off-cycle revalidation.

See the HCA and DSHS off-cycle provider revalidation project webpage for updates.

What is provider revalidation?

Revalidation is a required process every five years to confirm that Apple Health provider enrollment information and credentials are accurate and meet state and federal regulations. DSHS revalidation occurs when a Medicaid contract is renewed.

What is off-cycle revalidation?

Off-cycle revalidation happens outside the standard five-year revalidation schedule or outside of the DSHS contract renewal.

Review the frequently asked questions (FAQ) to learn about the process and what to expect.

View the off-cycle provider revalidation FAQ

Contact

HCA Provider enrollment

Phone: 1-800-562-3022, ext. 16137
- Phones are open: Tuesdays and Thursdays from 7:30 a.m. to 4:30 p.m. (Closed from noon to 1 p.m.)
- Phones are closed: Mondays, Wednesdays, and Fridays.
Online: HCA support portal

DSHS

Email: Provider Revalidation at DSHS

About the Health Care Authority (HCA)

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.