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HCA is changing its schedule for Benefits 24/7 system updates provided to benefits administrators (BAs).
The next Benefits 24/7 stabilization message should be received at the end of October.
Going forward, Benefits 24/7 stabilization updates will be provided on a quarterly basis as HCA continues preparing Benefits 24/7 for annual open enrollment and focuses resources on ongoing system stabilization and strategic improvement work.
Quarterly updates will continue to highlight relevant Benefits 24/7 improvements, fixes, and other information that may affect BA work.
If there is time-sensitive or significant information, such as a Benefits 24/7 issue or system change that BAs need to know about right away, HCA will continue to communicate those updates as needed.
Thank you for your continued partnership as we work to improve Benefits 24/7.
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