ProviderOne Services Card Changes effective June 29, 2026

Washington State Health Care Authority sent this bulletin at 06/15/2026 12:00 PM PDT

June 15, 2026

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ProviderOne Services Card Changes effective June 29, 2026

Beginning June 29, 2026, ProviderOne services cards will have a new look and feel. The card design and client information are not changing, but they will be printed on a different, thinner material.

Both the new and previously issued cards are valid.
Existing cards remain active and should continue to be accepted.
New cards will no longer include a magnetic swipe feature
New cards will be issued only to new clients and clients requesting replacement cards.

Thank you for helping ensure a seamless experience for Apple Health (Medicaid) clients.

Please direct any questions to: mmishelp@hca.wa.gov.

Thank you.

About the Health Care Authority (HCA)

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.