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The Health Care Authority (HCA) has launched a new webpage with answers to frequently asked questions (FAQs) about accessing ProviderOne. The page includes answers about:
- Initial access to ProviderOne
- System administrators
- Security profiles
- Providers and individual users
- Technical questions
- OneHealthPort (OHP)
Visit the new page to find guidance and support for accessing ProviderOne.
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Online: ProviderOne contact us secure form Call: Medical Assistance Customer Service Center (MACSC) at 1-800-562-3022.
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Provider general line: Monday through Friday, 7 a.m. to 4:30 p.m. (except state holidays)
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