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This is message 4 of 10 about the SEBB Program’s open enrollment. Please share the message below with employees using your usual communication methods. You may update your payroll or benefits office contact information and customize any employer-specific content as needed. Do not forward this email directly to employees or make any significant content changes.
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We recommended sharing this message with employees on Friday, October 31.
Using Benefits 24/7 to make open enrollment changes
Log in to Benefits 24/7 during the School Employees Benefits Board (SEBB) Program’s annual open enrollment, October 27 through November 24, 2025, to make changes to your coverage. Open enrollment changes must be made in Benefits 24/7 by 11:59 p.m. on November 24.
Tips for using Benefits 24/7
- You will need a SecureAccess Washington (SAW) account. If you already have a SAW account, you do not need a new one.
- You must start the login process from the Benefits 24/7 login page. Benefits 24/7 is not available to select from the list of services in SAW.
- Google Chrome is the preferred browser. (Edge, Firefox, and Safari also work.)
- If you are already enrolled in SEBB benefits, you will be able to view the current enrollment details for yourself and your enrolled dependents in Benefits 24/7.
Logging in to Benefits 24/7
Visit Benefits 24/7 and click the green "Log into Benefits 24/7" button under the "Subscriber/Benefits administrator" heading. You will be directed to log in through SAW.
If you do not have a SAW account, you will be prompted to create one using the steps below.
- Click "Sign up."
- Enter your: Name, personal email address, username, and password. (Remember to save your username and password in a safe place so you don't forget them the next time you log in.)
- Check the box to indicate you are not a robot and click the “Submit” button.
- Follow the link to activate your account.
- Check your email for a message from SAW.
- Click on the confirmation link, then close the account-activated browser window that opens and return to your original window.
- Follow the instructions on the screen to finish creating your account.
- Watch for your code. After you log in to SAW, you will be prompted to add multifactor authentication. Select how you'd like to receive a code. The system will send you a code.
- Enter the code and then click “Submit.”
- You will be sent back to Benefits 24/7. Follow the steps under "Log in to Benefits 24/7."
If you already have a SAW account, you do not need to create a new one.
- Enter your SAW username and password.
- SAW uses multifactor authentication. Choose the method to receive a code. If only one email address was entered, there will only be one option to select.
- Enter the code and then click “Submit.” If you have logged in to Benefits 24/7 before, you'll be directed to your dashboard.
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If this is your first log in: Provide the requested information and click “Verify my information,” then select your security questions and add answers. You will be directed to your dashboard.
How to make open enrollment changes in Benefits 24/7
After logging in to Benefits 24/7:
- Click on the “Open Enrollment” chevron and follow the prompts.
- Verify your plan elections and that any dependents are enrolled as expected.
- Download and save a copy of your elections.
If you need paper forms
Paper forms are available on the HCA Forms & publications webpage or from your payroll or benefits office. Completed forms must be received by November 24.
Questions
For questions about:
Your enrollment or SEBB account: Check Benefits 24/7. If you still have questions, contact your payroll or benefits office.
Benefits: Contact the plans.
Benefits 24/7: Go to the Help with Benefits 24/7 webpage or call the login assistance phone line at 1-866-335-0043. This line is for login issues only. Contact your payroll or benefits office for other account-related issues.
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