ProviderOne Access Issue, October 13, 2025 – RESOLVED

Washington State Health Care Authority sent this bulletin at 10/13/2025 09:58 AM PDT

October 13, 2025

Can’t access the links? Add “lnks.gd” to the allowlist of your content blocking software.

ProviderOne Access Issue, October 13, 2025 – RESOLVED

Provider access to ProviderOne has been restored. The issue that was preventing access to ProviderOne (waproviderone.org) via both the ProviderOne Provider Portal and OneHealthPort have been resolved. Users are now able to access the system as expected.

If you continue to experience an access issues please submit a ticket to mmishelp@hca.wa.gov

Thank you for your patience as we worked to resolve this issue.

About the Health Care Authority (HCA)

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

Disclosure notice

All messages we send via GovDelivery are subject to public disclosure, as are the names and email addresses of those who sign up for email notifications.

Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.