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Attention providers:
Effective June 1, 2025, the Health Care Authority (HCA) will discontinue the durable medical equipment (DME) email inbox (dme@hca.wa.gov). DME information is available through the resources listed below.
Questions?
For client and program inquiries:
Medicaid Customer Services Support Center (MACSC) Email: askmedicaid@hca.wa.gov Phone: 1-800-562-3022 Online: Contact Us Form
For policy related inquiries:
Email Apple Health Clinical Policy
For rate-related inquires:
Email HCA Professional Rates
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