Reminder: ProviderOne portal survey

Washington State Health Care Authority sent this bulletin at 04/29/2025 08:00 AM PDT

April 29, 2025

Providers, don’t forget! Our mailing list revisions are complete. Update your subscriptions to get the information you need.

Reminder: Take the ProviderOne portal survey

The Health Care Authority (HCA) is seeking Apple Health (Medicaid) provider feedback about the ProviderOne portal through a new survey.

The goal of the survey is to understand which training topics would help you use the ProviderOne portal, such as:

Eligibility checks
Claims submissions
How to review remittance advices (RA) for Apple Health

Provider responses to the survey are anonymous. Responses are used to improve the HCA provider experience. The survey takes about 5 minutes to complete.

The survey will remain open until May 15.

Take the ProviderOne portal survey now

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About the Health Care Authority (HCA)

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.