Dear Benefits Administrators,
The December 12, 2024 PEBB open enrollment confirmation letters encountered a delay with inserts and were not mailed until January 3, 2025. Subscribers who wish to appeal their health plan enrollment based on this letter should be allowed 30 days from the postmark date (January 3, 2025) instead of the date printed on the letter (December 12, 2024). Please allow these subscribers to submit appeals through February 2, 2025.
Thank you for your attention to this matter and for your continued support in assisting our subscribers. If you have any questions or need additional information, please contact Outreach & Training via HCA Support or by phone at 1-800-700-1555.
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