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Attention providers:
Effective for dates of service on and after January 1, 2025, the Health Care Authority (HCA) rewrote the Store and Forward section in the Telemedicine Policy and Billing Guide. HCA replaced the teledermatology information with new policy information for e-consults including best practices, payment and billing, and documentation requirements.
HCA released these January 1, 2025, effective changes early to assist providers during the transition of these policies. The July 1, 2024, Telemedicine Policy and Billing Guide remains in effect until January 1, 2025.
HCA revised the Telemedicine Policy and Billing Guide with these changes, and the revised guide may be viewed and downloaded from HCA’s Provider billing guides and fee schedules webpage.
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