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This is the fourth of ten messages Outreach and Training will send related to the PEBB Program’s annual open enrollment. The emails are numbered for easy tracking.
We ask that you share these messages with employees according to the recommended schedule. Please do not forward this email directly to employees. Instead, copy and paste the message included below into your regular means of communication to distribute to employees.
Thank you in advance for your time and effort to share these messages.
If you have comments or suggestions, contact us through HCA Support.
Recommendation: Share this message with employees on 11.1.2024.
Making elections in Benefits 24/7
Log in to Benefits 24/7 from October 28 to November 25, 2024 to make changes to your coverage. Your changes must be made in Benefits 24/7 by midnight on November 25. Paper forms are available on the HCA website or from your payroll or benefits office. Your payroll or benefits office must receive your forms by November 25. (UW and WSU employee use Workday)
Logging in to Benefits 24/7
Benefits 24/7 requires a SecureAccess Washington (SAW) account. If you already have a SAW account, you can use that to claim your account. If you do not have a SAW account, you will be prompted to create one. Note: Use a personal email address to create the account.
- Visit Benefits 24/7 and click on the ‘Log in to Benefits 24/7’ button, the SecureAccess Washington webpage will open.
Don’t have a SAW account –
- Click on the ‘Sign Up!’ button.
- Enter your first name, last name, and a personal email address.
- Create a Username and Password.
- An email will be sent to your email address, click the link to activate your account.
- Close the browser window with the SAW login screen that opened when you activated your account.
- In the original browser window or in a new browser window click on the ‘Log into Benefits 24/7’ button and enter your SAW Username and Password.
Already have a SAW account –
- Enter your SAW Username and Password.
- SAW uses multi-factor authentication (MFA). Choose the method to receive a code. If only one email address was entered, there will only be one option. Enter the code, click Submit.
- Enter your last name, date of birth, and the last 4 of your SSN. Click Verify.
- Choose your security questions and add responses.
- Read and accept the Terms and Conditions.
Making changes during annual open enrollment
- Click on the ‘Open Enrollment’ chevron and follow the prompts.
- When adding a vision plan for your existing enrolled dependents, choose the ‘Edit dependent’ link to the right of the dependent’s name.
- Under the ‘Enrollment’ section, select the ‘Vision’ checkbox. Review dependent enrollments to ensure the dependent shows as enrolled.
- If making changes to medical or dental plans (dental does not apply to medical only plans), choose the new plan.
- Choose a vision plan. (does not apply to medical only groups)
- Go to the end of the wizard. Print a copy of your elections. Verify your plan elections and that all dependents are enrolled as expected.
All employees (except medical-only employer groups and employees enrolled in a PEBB Medicare plan) must either log in to Benefits 24/7 or submit a paper enrollment form to choose a vision plan (UW, WSU, and Pierce County employees must use Workday). If you do not choose a vision plan during open enrollment (October 28 through November 25), you and your covered dependents not enrolled in a PEBB Medicare plan will be defaulted into the MetLife Vision plan effective January 1, 2025.
Questions
For questions about:
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Your enrollment or PEBB account: Contact your payroll or benefits office.
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Benefits: Contact the plans.
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Benefits 24/7: Go to the Help with Benefits 24/7 webpage or call the login assistance phone line at 1-866-335-0043. This line is designated for employee login issues only. Contact your payroll or benefits office for non-login related issues.
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