Family Planning Only program update

Washington State Health Care Authority sent this bulletin at 05/02/2024 08:00 AM PDT

May 2, 2024

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HCA's Family Planning Only program will measure patient experience

Throughout 2024, HCA will partner with the Department of Social and Human Services (DSHS) to pilot the Person-Centered Contraceptive Counseling (PCCC) survey in the Family Planning Only (FPO) program.

The survey sample will include federally eligible clients over 18 years of age who are not seeking confidential services and who have participated in the FPO program in the last three months. The survey will be available in English and Spanish.

View the background on the PCCC

The potential impact

Current federally mandated contraceptive metrics were designed as a proxy for measuring patient access to most or moderately effective prescription contraceptive methods. This approach prioritizes certain methods over patient preference and experience.

The PCCC is a measure of patient experience and will capture if contraceptive counseling and methods are focused on the patient’s own needs, values, and preferences. The pilot will also test the ability to compare survey results with clinical and other health care data to assess disparities in care and inform future quality improvement strategies.

More information

Clients

Visit the FPO client page for more information about the survey sent via text messages.

Providers

Visit the FPO provider page to view presentation materials about the survey.

About the Health Care Authority (HCA)

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.