Upcoming Benefits 24/7 mailing to employees

Washington State Health Care Authority sent this bulletin at 01/19/2024 03:54 PM PST

1.19.2024

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Benefits 24/7 launched January 16, replacing PEBB My Account as the PEBB Program’s new online enrollment system. There is a new URL to access Benefits 24/7, https://benefits247.hca.wa.gov/auth. The PEBB My Account URL will redirect to the new system for now, but you should consider saving the new URL as a favorite in your browser.

Note: Pierce County, Washington State University, and University of Washington employees will continue to use Workday to manage their benefits, except to enroll in continuation coverage or PEBB retiree coverage.

How HCA is informing employees

We will mail or email a Benefits 24/7 Quick Start Guide on January 23.
Our February issue of the For Your Benefit newsletter, which mails or emails February 15, will include an article about Benefits 24/7.

In addition, we ask that you share the message below with your employees to let them know about this important change. Please do not forward this email. Instead, copy and paste the message included below into your regular means of communication to distribute to employees. Thank you for your support!

Subject: Benefits 24/7 is now available!

Benefits 24/7 is the new online enrollment system for the Public Employees Benefits Board (PEBB) Program. You can use Benefits 24/7 on a computer or mobile device to enroll in and manage benefits throughout the year.

Check your mailbox or email around January 23 for information about what you can do in Benefits 24/7, where to learn more, and who to contact for help.

What you need to know

Benefits 24/7 replaced PEBB My Account.
Benefits 24/7 will already include your coverage information—no need to reenroll or make changes.
To access Benefits 24/7, you will need a Secure Access Washington (SAW) login. If you already have a SAW account, you don’t need to create a new one.
You will need to set up a Benefits 24/7 account before you can access the new system.

About the Health Care Authority (HCA)

The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, the School Employees Benefits Board (SEBB) Program, and the COFA Islander Health Care Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.