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Attention providers
What is changing?
HCA made the following changes to the Telemedicine policy billing guide located on HCA’s Provider billing guides and fee schedules webpage, under Telehealth:
- Added a note box to the What evaluation and management services may be provided via telephone or patient portal section explaining that HCA pays for CPT® codes 99421-99443 for physical health services, but these codes are not allowable for users of the Service Encounter Reporting Instructions (SERI) guide and Mental Health Services Billing Instructions
- Added references to Chapter 182-500 WAC and WAC 182-501-0300 in the Definitions section and a reference to WAC 182-501-0300 to the About this guide section of the guide to improve clarity and usability
Email HCA’s Apple Health clinical policy team for any questions related to HCA’s telemedicine policy.
CPT® codes and descriptions only are copyright 2022 American Medical Association.
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