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We are pleased to share with you a list of frequently asked questions (FAQs) regarding the administration of benefits in our upcoming Benefits 24/7 program, set to launch on June 12th. Our goal is to provide you with valuable information that addresses the questions and concerns we have received in recent weeks. The list of answers will continue to grow as we receive more inquiries about the program. Currently, we have answered 29 questions.
Benefits 24/7: Employee Benefits Administration for All PEBB Organizations
One of the primary inquiries we have received from benefits administrators is whether the new Benefits 24/7 program applies to their organization, especially if they are not currently using the Pay1 system to administer employee benefits. The answer to this question is yes, with the introduction of Benefits 24/7, all organizations will assume responsibility for administering their employees' benefits through this new program, regardless of whether HCA currently manages account adjustments on their behalf.
The new Benefits 24/7 program brings exciting advancements to employee benefits administration. One of the key features that makes this program exceptional is its ability to empower employees to complete their own enrollments digitally. With Benefits 24/7, employees can conveniently access and navigate the platform to select their desired benefit options, eliminating the need for processing traditional enrollment forms. This streamlined process not only saves time but also reduces the chances of errors or delays in enrollment. We believe this digital self-enrollment feature will greatly enhance the overall employee experience and provide a more efficient and user-friendly approach to managing benefits.
Prepare for Benefits 24/7: Training Resources to Enhance Your Expertise
If you are a benefits administrator at your organization, we highly recommend that you take the time to explore the Benefits 24/7 training videos we have prepared for you. Additionally, we encourage you to explore and practice in the Benefits 24/7 Training Environment, which will allow you to become acquainted with the program before its official launch. We believe this will empower you to confidently navigate the Benefits 24/7 system and provide the best possible support to your employees.
Thank you for your dedication to ensuring a smooth to the new program, and we look forward to the successful implementation of Benefits 24/7.
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