Benefits 24/7 launch rescheduled to June

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Benefits 24/7 launch rescheduled to June

The launch date for Benefits 24/7, the new combined online enrollment system for the School Employees Benefits Board (SEBB) and Public Employees Benefits Board (PEBB) Programs, has been rescheduled. The launch was scheduled to occur in May 2023 and is now planned for June 12, 2023.

While the content development of the new system has been running on schedule, the Health Care Authority (HCA) wanted to provide more time to ensure the portal’s successful launch. HCA reached this decision in consultation with, and the full support of, the Office of the Chief Information Officer (OCIO).

This one-month change provides more time for:

  • Additional testing of HCA’s migration of PEBB members’ data from the current PAY1 enrollment accounting system into Benefits 24/7, to ensure the transition avoids manual entry of subscriber information by PEBB organizations’ benefits administrators (BAs).
  • HCA to collect names of BAs with approved access to Benefits 24/7 from PEBB and SEBB appointing authorities. (Only 36 percent of PEBB appointing authorities and 25 percent of SEBB appointing authorities have submitted their approved list of BAs to date.)
  • Refining of the planned online employee resources that BAs can direct employees to for help navigating Benefits 24/7.

HCA will notify members of the new launch date on SEBB’s and PEBB’s Benefits 24/7 project webpages.