Ending spoken language interpreting emergency provisions
The contract for emergency provisions for in-person interpreting allowing providers to schedule remote interpreting services will no longer be available effective 11:59pm 4/30/2022.
Providers will no longer be permitted to schedule phone or video services through this contract.
New contract for remote spoken language interpreting
The Health Care Authority (HCA) and Universal Language Service signed a new spoken language contract to provide over-the-phone and video remote interpreting services. The contract is effective May 1, 2022, and will assist Medicaid health care providers in meeting their Title VI of the Civil Rights Act of 1964 responsibilities.
Providers who are registered with UniversalLanguage for in-person interpreting must register separately for phone/video interpreting.
Registration for new contract
Providers: You must register to have access to use the over-the-phone and video remote interpreting contract. To register, email accounts@ulsonline.net.
Language access provider(LAP): You must register to provide interpreting services under the over-the-phone and video remote contract. To register, email interpreter@ulsonline.net.
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