Interpreter services new contract

Washington State Health Care Authority sent this bulletin at 01/21/2022 09:00 AM PST

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New spoken language services

The Health Care Authority’s (HCA) interpreter services team has been working hard to develop a new spoken language contract to provide over the phone and video remote interpreting services. The contract is anticipated to go live in Spring 2022.

The contract will assist Apple Health (Medicaid) healthcare providers in meeting their Title VI of the Civil Rights Act of 1964 responsibility to provide language access services to their clients. The HCA interpreter service program requirements and rules will apply to this new contract.

More information about implementation of the contract will come in early 2022. View our Interpreter services webpage for regular updates and new information.

About the Health Care Authority (HCA)

The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, the School Employees Benefits Board (SEBB) Program, and the COFA Islander Health Care Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.